SMPS Product Question & Answer

SMPS Product Question & Answer

Free plan available
Rating (4.9)
Reviews

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo

Pricing

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99/month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99/month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integtation
  • Advanced Response Template Editor
  • Widget Translation

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99/month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99/month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integtation
  • Advanced Response Template Editor
  • Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

258 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement, improving SEO, and reducing customer service workload. They highlight its ability to answer customer queries on product pages, create mini FAQ pages, and publish Q&As for SEO benefits. Merchants praise its ease of use, seamless integration, responsive support, and affordability. It's also recognized for its potential to increase organic traffic and identify product description gaps. Compatibility with systems like Klaviyo is also valued.

January 5, 2024

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

Cakra EDC Gadgets
China
Almost 5 years using the app
January 15, 2024

Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.

CoalaHola
Hong Kong SAR
About 21 hours using the app
Edited September 11, 2023

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
South Korea
4 months using the app

About this app

Launched

August 4, 2016

Languages

English

Categories

FAQ

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Built by Simprosys InfoMedia

About Simprosys InfoMedia

4.9 average rating

8 years building apps for the Shopify App Store

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

Support

Send a message

support@simprosys.com

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