SMPS Product Question & Answer

Name: SMPS Product Question & Answer
Brand: Simprosys InfoMedia
Rating: 4.8 (127 reviews)

Pricing: Free plan available
Rating: 4.8 (127)
Developer: Simprosys InfoMedia

Install

View demo store

Shopper and Merchant engaging via Product Question & Answers app

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

Simplified dashboard with an overview of all the questions and its synopsis
Get notified via email and quickly respond to product related queries
Create & manage FAQ page which benefits in improving organic performance
Theme friendly and customisable Q&A widgets for your online store
Integrate askers' mail list with MailChimp and Klaviyo

Languages

English

Works with

Shopify Admin
FAQs'
klaviyo
mailchimp
Product Q&A

Pricing

Choose the plan that best fits your business.

Standard

Free

Features

15 Answers/month
Answer from store admin
Hide or Publish Q&A
'Ask a Question' widget customization

Unlimited

$1.99 / month

Features

All Features of the Standard plan
Unlimited Question/Answer posting
Common FAQs Page
Priority Support

Professional

$4.99 / month

Features

All Features of Unlimited Plan
View Askers' Email IDs
Mailchimp & Klaviyo Integration
Advanced Response Template Editor
Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (127)

Overall rating

4.8

Counts per rating level

90% of ratings are 5 stars
114
6% of ratings are 4 stars
7
2% of ratings are 3 stars
2
0% of ratings are 2 stars
3% of ratings are 1 stars
4

All reviews

August 22, 2025

We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them.

More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.

Streacom Shop

Netherlands

Almost 2 years using the app

September 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Pipemade.com | Online Store for Plumbing Professionals

Finland

10 days using the app

July 27, 2024

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Poker Provoke

United States

4 months using the app