SMPS Product Question & Answer
- Pricing
-
Free plan available
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.7 (269)
- Developer
- Simprosys InfoMedia
Featured images gallery
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.
- Simplified dashboard with an overview of all the questions and its synopsis
- Get notified via email and quickly respond to product related queries
- Create & manage FAQ page which benefits in improving organic performance
- Theme friendly and customisable Q&A widgets for your online store
- Integrate askers' mail list with MailChimp and Klaviyo
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- mailchimp
- klaviyo
- Product Q&A
- FAQs'
Categories
Pricing
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99 / month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99 / month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integration
- Advanced Response Template Editor
- Widget Translation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!
This application is very useful for us, the technicians gave us excellent service.
Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)
Support
App support provided by Simprosys InfoMedia.
Or visit their support portalResources
Developer
B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN
Launched
August 4, 2016
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