Reviews (271)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce stores by displaying customer questions and answers on product pages, improving SEO and driving traffic. They praise its easy installation, user-friendly interface, and integration with tools like Klaviyo. The responsive support team is noted for efficient customization and technical help. Additionally, the app reduces customer service workload and allows for branding alignment, making it a cost-effective solution for boosting ...

April 24, 2025

Highly recommended — they helped us solve the problem quickly and accurately.

FeiyuTech
China
Over 5 years using the app
July 27, 2024

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Poker Provoke
United States
4 months using the app
July 16, 2024

Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.

wedoskin
Canada
About 1 month using the app
August 22, 2024

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Threeface
Italy
Almost 6 years using the app
September 12, 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Pipemade.com | Online Store for Plumbing Professionals
Finland
10 days using the app
July 27, 2024

Very patient & helpful support! Been a loyal customer of 3 years.

GIANTOY action figures
China
Over 5 years using the app
December 29, 2024

i cannot use this app free at my native language. only English you can use. if you try use this app you have to pay. So, i cannot tested this app freely

Beyaz Eşya Yedek Parça Alanya Antalya
Türkiye
9 minutes using the app
October 31, 2024

This application is very useful for us, the technicians gave us excellent service.

MAHA México
Mexico
2 months using the app
Edited August 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!

The original ...

Destination Gold Detectors
United States
About 7 years using the app
April 4, 2024

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Woodline USA
United States
About 6 years using the app