Product Questions and Answers , 253 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 10, 2022

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

SpeedyVite®
United States
Time spent using app: About 2 months
Edited November 11, 2022

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

MyGreenhouseStore.com
United States
Time spent using app: Almost 3 years
October 19, 2022

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

Modern Metal Detectors
United States
Time spent using app: About 2 years
September 13, 2022

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
United States
Time spent using app: Over 1 year
August 5, 2022

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

All Bathroom Vanities
United States
Time spent using app: 3 days
July 29, 2022

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

Horizon Micromobility
United Kingdom
Time spent using app: 4 days
June 30, 2022

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

The Bedroom Emporium
United States
Time spent using app: 6 days
June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Cardboard Cat Homes
United States
Time spent using app: 11 months
May 21, 2022

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Go Crossbow
United States
Time spent using app: 3 months
May 18, 2022

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Wireless Place
United States
Time spent using app: Over 3 years