SMPS Product Question & Answer , 260 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    238
  • 4% of ratings are 4 stars
    11
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

Edited August 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

Steelhorseaudio
United States
Over 5 years using the app
Edited April 15, 2022

Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop

Amdivetest
United States
Over 5 years using the app
Edited December 17, 2018

This is a wonderful app! We got several leads from potential customer asking questions about our products, and I would strongly recommend this app for anybody looking to increase customer engagement. We also use it on our FAQ page for easier question submission. The customer service for the app has been absolutely wonderful. This is our second product from Simprosys InfoMedia, and they are always 100% consistent.

Lounge Decor Plus
United States
Over 5 years using the app
September 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Linelink Online
Australia
About 5 years using the app
January 25, 2018

Love this app. Really easy to use and such a good way to engage with customers.

Btrdirect
United Kingdom
About 5 years using the app
May 6, 2019

This app is great for building content and saving time answer repetitive product questions.

Support is phenomenal. I had a small issue and they were able to resolve quickly.

Game Room Shop
United States
Almost 5 years using the app
April 14, 2022

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Candlemart.com
United States
Almost 5 years using the app
Edited March 29, 2019

this app was super easy to install and lighting fast customer support when I had a question and best of all it Works

We Play Well Together
United States
Almost 5 years using the app
August 22, 2016

Great app with nice design. Fast and efficient support.

Topdealsdaily
Switzerland
Almost 5 years using the app
October 3, 2016

Extremely easy to install and works great

Moollafurniture
South Africa
Almost 5 years using the app
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