Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

January 30, 2018

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.

Amazon publishes their customer questions so you should be doing this also.

Hollywood Mirrors
United Kingdom
Over 6 years using the app
July 2, 2020

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.

Purchase Officials Supplies
United States
Over 6 years using the app
April 4, 2024

This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.

Woodline USA
United States
About 6 years using the app
November 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

AVStore.in
India
About 6 years using the app
Edited September 24, 2018

Update review:
After a long trial and careful consideration we found a few negatives with this app. There are some features this app struggles with but for the most part the functionality is a 6 / 10. I will say that on occasion the app has had issues and we were unable to log in yesterday. Response from app dev is typical of free apps, not really excited about resolution, and replies less than 3 ...

Wizard Patch™
Australia
About 6 years using the app
August 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

North Country Fire
United States
About 6 years using the app
Edited August 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

Steelhorseaudio
United States
Over 5 years using the app
Edited April 15, 2022

Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop

Amdivetest
United States
Over 5 years using the app
August 24, 2016

We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!

Teslaccessories Com
United States
Over 5 years using the app
October 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

The Journal Shop
Australia
Over 5 years using the app