Reviews (267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle customer questions directly on product pages, boosting engagement and sales. It enhances SEO, reduces customer service queries, and is easy to install and integrate. The support team is responsive, and the app works well with tools like Klaviyo, making it suitable for all technical levels. Merchants also value how it improves transparency and helps them better understand customer needs to refine their products.
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Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.
Easy to use with quick support system! Would recommend.
On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!
The original review for Simprosys' apps:
This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!
Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!
App was easy to install & looks great on the site! Cant wait to see questions start rolling in I think this will be a great addition to my site
Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.
Amazon publishes their customer questions so you should be doing this also.
Update review:
After a long trial and careful consideration we found a few negatives with this app. There are some features this app struggles with but for the most part the functionality is a 6 / 10. I will say that on occasion the app has had issues and we were unable to log in yesterday. Response from app dev is typical of free apps, not really excited about resolution, and replies less than 3 words which is not very professional by any standard. I hope this app works for most of you but the clunky layout for us and the limited features along with the "off and on" characteristics make this app a hard sell.
Original review:
Wizard Patch embroidered badges and patches and logo makers for clubs, biker vests and motorcycle harley davidson hog jackets and corporate logos etc used this app for all our custom embroidered logo patch and badge listings which allows our customers to directly reach out to us on each listing page, great for SEO and also showing other customers that we really care to answer their questions!.https://wizardpatch.com and see the app working for yourself!
Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!
Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.
Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop