Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

September 13, 2024

Cette app a modifié la typographie de notre site

Najel
France
36 minutes using the app
Edited August 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!

The original review for Simprosys' apps:

This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Destination Gold Detectors
United States
About 7 years using the app
January 30, 2018

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.

Amazon publishes their customer questions so you should be doing this also.

Hollywood Mirrors
United Kingdom
Over 6 years using the app
July 2, 2020

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.

Purchase Officials Supplies
United States
Over 6 years using the app
November 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

AVStore.in
India
About 6 years using the app
August 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

North Country Fire
United States
About 6 years using the app
Edited August 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

Steelhorseaudio
United States
Over 5 years using the app
October 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

The Journal Shop
Australia
Over 5 years using the app
Edited December 17, 2018

This is a wonderful app! We got several leads from potential customer asking questions about our products, and I would strongly recommend this app for anybody looking to increase customer engagement. We also use it on our FAQ page for easier question submission. The customer service for the app has been absolutely wonderful. This is our second product from Simprosys InfoMedia, and they are always 100% consistent.

Lounge Decor Plus
United States
Over 5 years using the app
September 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Linelink Online
Australia
About 5 years using the app