Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

Edited December 17, 2018

This is a wonderful app! We got several leads from potential customer asking questions about our products, and I would strongly recommend this app for anybody looking to increase customer engagement. We also use it on our FAQ page for easier question submission. The customer service for the app has been absolutely wonderful. This is our second product from Simprosys InfoMedia, and they are always ...

Lounge Decor Plus
United States
Over 5 years using the app
September 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Linelink Online
Australia
About 5 years using the app
January 25, 2018

Love this app. Really easy to use and such a good way to engage with customers.

Btrdirect
United Kingdom
About 5 years using the app
May 6, 2019

This app is great for building content and saving time answer repetitive product questions.

Support is phenomenal. I had a small issue and they were able to resolve quickly.

Game Room Shop
United States
Almost 5 years using the app
April 14, 2022

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Candlemart.com
United States
Almost 5 years using the app
Edited March 29, 2019

this app was super easy to install and lighting fast customer support when I had a question and best of all it Works

We Play Well Together
United States
Almost 5 years using the app
August 22, 2016

Great app with nice design. Fast and efficient support.

Topdealsdaily
Switzerland
Almost 5 years using the app
January 5, 2024

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

Cakra EDC Gadgets
China
Almost 5 years using the app
October 3, 2016

Extremely easy to install and works great

Moollafurniture
South Africa
Almost 5 years using the app
Edited June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Emu Joy
United States
Almost 5 years using the app