Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for displaying customer questions on product pages, enhancing transparency and reducing repetitive inquiries. It improves SEO by adding content, boosts customer engagement, and eases customer service workloads. The app supports real-time interactions, customizable branding, and integrates well with tools like Klaviyo. Merchants also commend its easy installation, reliable performance, and responsive, helpful customer service team.

Edited April 8, 2018

We have been using Product Q&A for a long time, with great success.
We then switched our Store's Theme.
We contacted Simprosys InfoMedia and they immediately made our new Theme work just as well, if not better, than our previous Theme.
Highly recommended, excellent product and service.
Sincerely,
George.

2ground
Canada
Over 1 year using the app
June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Air Kayaks Direct
Australia
Over 1 year using the app
April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

BC Racing Coilovers
United States
Over 1 year using the app
July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Pet Junkie
United States
About 1 year using the app
September 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Linelink Online
Australia
About 1 year using the app
May 31, 2020

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

NuvoleBlu
Italy
About 1 year using the app
January 30, 2018

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.

Amazon publishes their customer questions so you should be doing this also.

Hollywood Mirrors
United Kingdom
About 1 year using the app
August 17, 2020

Very nice and instant support and not expensive.
I will recommend to small business or who sell some products that may have many professional issues.

arylic
Hong Kong SAR
About 1 year using the app
Edited April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

CLICHAIR.CH beauty & care products
Switzerland
About 1 year using the app
Edited December 31, 2020

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

SHERATIQUE
Saudi Arabia
12 months using the app