Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

April 28, 2021

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

KingsBottle.com.au
Australia
Over 3 years using the app
August 22, 2016

We have tested all of the top Q&A apps, and this is by far the best, in terms of quality and price. Not only is the app awesome, it is backed by highly motivated developers who respond in minutes, and implement changes in days. You can't get any better support than this!

Aquabliss
United States
Over 3 years using the app
June 29, 2020

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
United States
Over 3 years using the app
February 6, 2021

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Good Bench Company
United States
About 3 years using the app
July 6, 2019

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

Coffeeza
India
About 3 years using the app
June 17, 2019

good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.

goosehill
United States
About 3 years using the app
September 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win.
Also, the support is fast and friendly.

Sonics Online
United States
About 3 years using the app
September 13, 2022

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
United States
Almost 3 years using the app
July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Pet Junkie
United States
Almost 3 years using the app
July 2, 2017

Very impressed by this app so far. It's super easy to install and customise. On top of that, it helps to reduce calls and also helps boost SEO by having additional on page information.

Ramp Champ
Australia
Almost 3 years using the app