Reviews (157)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.

June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Cardboard Cat Homes
United States
11 months using the app
April 13, 2020

Customer support is very helpful and fast.
Easy to talk to. Would recommend this to all users.
Help me to solve my issue within 24 hrs

Snailax
United States
10 months using the app
December 17, 2018

This App is good, we got good service from the team and everything was easy using it. They respond to emails quickly and the fees are low and worthy of the product.

If you want to add the Q&A function to your website then this is the App you are looking for.

Does exactly what it says on the tin.

thank you!

Quintessential Tips
United Kingdom
10 months using the app
Edited May 9, 2019

A lot of Shopify apps rape into your code and slow down the loading time. we must learn to pick up the best one. 10 left right now, however, 3 apps came from Simprosys. ( Many thanks to Amit and Milan )

Great apps and great support. Highly Recommended.

Dab Mate
China
10 months using the app
October 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

The Journal Shop
Australia
9 months using the app
November 22, 2022

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

proaimusa
United States
8 months using the app
June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

NAIPO.de
Germany
8 months using the app
May 6, 2019

This app is great for building content and saving time answer repetitive product questions.

Support is phenomenal. I had a small issue and they were able to resolve quickly.

Game Room Shop
United States
8 months using the app
Edited December 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

RAKwireless
Hong Kong SAR
7 months using the app
August 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Elegant Lighting
Australia
6 months using the app