Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.
This app helped me a lot to add valuable information of product using question and answer format. It saves time answering only once a question. Also the customer support of this app is amazing, they did a customization of language very fast and covered every detail requested.
Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!
Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.
Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!
Awesome app, it is easy to install too. Lets you filter customer questions, answer a question publicly or via private email, and lets you create your own questions. Highly recommend.
Great app, easy, helpful and really supportive team, I wanted to add some feature and I received support In a few minutes!!
Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.
Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.
I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!