Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

Edited August 16, 2019

Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.

Tinware Direct
United Kingdom
Almost 2 years using the app
June 6, 2019

Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.

House of Isabella AU
Almost 2 years using the app
January 26, 2022

Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.

Jack Oliver Golf
Almost 2 years using the app
Edited February 23, 2022

I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!

Pure Light Style
Almost 2 years using the app
October 18, 2016

I think this app is awesome. I love that I can easily share the answers to frequently answered questions with others who may be wondering the same thing. Not to mention the fact that people are asking questions about the products also helps with providing social proof.

Tac City Goods Co
United States
Almost 2 years using the app
August 17, 2016

They were quick to help me install their code and very friendly... very impressed with quality of the q&a app. Thanks

United States
Almost 2 years using the app
Edited December 27, 2018

This is definitely a great app to have on any online store. I haven't yet tried the update, but it's always worked wonders! Thanks Amit!

Forest Homes
Almost 2 years using the app
September 11, 2019

Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.

United States
Almost 2 years using the app
April 15, 2020

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Kustom Kit Gym Equipment
United Kingdom
Over 1 year using the app
December 21, 2021

I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.

United States
Over 1 year using the app