Reviews (157)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.

May 3, 2024

Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!

Shriram Associates
India
About 1 month using the app
December 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Meller
Spain
About 1 month using the app
April 20, 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

Sofary Lighting
United States
Almost 3 years using the app
March 23, 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

SYXMOTO
United States
Almost 3 years using the app
May 10, 2017

Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!

Expression Tees
United States
About 1 month using the app
September 2, 2021

We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!

EggCartons.Com
United States
About 1 month using the app
August 22, 2016

We have tested all of the top Q&A apps, and this is by far the best, in terms of quality and price. Not only is the app awesome, it is backed by highly motivated developers who respond in minutes, and implement changes in days. You can't get any better support than this!

Aquabliss
United States
About 1 month using the app
August 24, 2016

We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!

Teslaccessories Com
United States
About 1 month using the app
February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
April 12, 2018

Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!

Hunt And Gather Shop
United States
About 1 month using the app