Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

December 30, 2021

This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.

Our Life Store
United States
5 months using the app
November 22, 2020

I do not add many applications to my Shopify template due to slowing down my load time but this application is worth the load time and customer support is excellent.

Beckers Best Shoes
United States
5 months using the app
January 4, 2022

I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!

Barn and Barley
United States
5 months using the app
June 17, 2019

good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.

goosehill
United States
5 months using the app
April 15, 2020

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Kustom Kit Gym Equipment
United Kingdom
5 months using the app
January 9, 2017

Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.

Optics Incorporated
United States
4 months using the app
March 29, 2022

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

【STG】UNIVERSAL MUSIC STORE | CD DVD Blu-ray アーティストグッズ 通販 オンラインショッピング
Japan
4 months using the app
September 25, 2019

Simple app to use, easy to install, does what it needs to and the service from the team was second to none.

Garage Giant
United States
4 months using the app
June 22, 2018

Great app. Does the job well, easy to work with.

Hardysucculents
United States
4 months using the app
August 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Buck Stalker Attractants
United States
4 months using the app