Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
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Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done
Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.
Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.
This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.
I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392
I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!
Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!
Easy to use with quick support system! Would recommend.
This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!