Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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Great app. Does the job well, easy to work with.
Simple app to use, easy to install, does what it needs to and the service from the team was second to none.
Just installed this app, looks great and works fine. Like the way the emails are laid out for the customer and that you can add links. Easy install but best to contact support if you wish to add the button and don't know coding, very helpful. Definitely recommend this app
This is a great free app. Pleased. :)
This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com
We have been using Product Q&A for a long time, with great success.
We then switched our Store's Theme.
We contacted Simprosys InfoMedia and they immediately made our new Theme work just as well, if not better, than our previous Theme.
Highly recommended, excellent product and service.
Sincerely,
George.
Great app very easy to integrate with your Shopify store. Thank You
The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!
Support was very helpful. Looking forward to using the app to it's full potential.
This is one of our favourite apps and customers are actually using it. I am not sure if it helps with seo but if it does, then thats even better. We love that our customers can use this option rather than live chat or calling the main line. Great app ahead of its time!