Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
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Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website
Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.
good app, works great, good service too, hope you do more update in future, we will continue to use your app.
During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.
Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com
Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/
A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!
I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.
Hi,
I acknowledge that there was an issue for about 6 hrs on our servers of this app only.
We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.
Otherwise, our apps are known to be best for loading and performance.
I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.
I apologise and regret the inconvenience it might have caused.
Amit
CEO, Simprosys InfoMedia.
Amit was very quick with answering questions and even had it installed onto my store within a few hours. Already had questions asked so this was a huge addition added to my site and I wished I had done it earlier.
I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result