Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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I've been an Etsy seller for years and have appreciated Etsy's built-in "Ask A Question" button. I get a lot of questions and needed a feature like that in my newly launched Shopify store too! I was thrilled to find this app! It's exactly what I need. Tech support was top notch.
This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.
This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.
A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!
Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing
The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store
Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.
A must have app for our store. We had some customisation request, Amit and team worked very quickly to get it done for us. Absolutely recommend this app as well as the team for any kind of app support. Well done!
Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...
Very nice app. Thank you for the great service!