Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
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It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.
this app was super easy to install and lighting fast customer support when I had a question and best of all it Works
App is working great. Customer service team were super responsive and very helpful. Highly recommend.
Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.
Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.
Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.
I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results
It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.
Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.
Excellent app. Amit was very responsive and resolved our question in less than 24 hours! Highly recommended!