Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

April 27, 2022

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

Sauna Springs
United States
Over 1 year using the app
April 21, 2020

I've been an Etsy seller for years and have appreciated Etsy's built-in "Ask A Question" button. I get a lot of questions and needed a feature like that in my newly launched Shopify store too! I was thrilled to find this app! It's exactly what I need. Tech support was top notch.

The Bead Farm
United States
Over 1 year using the app
February 13, 2020

This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.

hadineeon.net
Hong Kong SAR
About 1 year using the app
December 30, 2021

This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.

Our Life Store
United States
About 1 year using the app
May 31, 2020

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

NuvoleBlu
Italy
About 1 year using the app
October 8, 2020

Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing

FAB Displays
South Africa
About 1 year using the app
January 9, 2017

Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.

Optics Incorporated
United States
About 1 year using the app
October 4, 2016

A must have app for our store. We had some customisation request, Amit and team worked very quickly to get it done for us. Absolutely recommend this app as well as the team for any kind of app support. Well done!

Www Pinkhippostore Com
India
About 1 year using the app
November 21, 2016

Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...

Coloraddicted Com
Greece
About 1 year using the app
May 30, 2017

Very nice app. Thank you for the great service!

Designer Impressions
United States
About 1 year using the app