Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Fusion Decals
United States
Over 1 year using the app
October 5, 2016

Looks to be a great tool for the store. www.dirtymonkeykustoms.ca

Dirty Monkey Kustoms
Canada
Over 1 year using the app
Edited December 31, 2020

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

SHERATIQUE
Saudi Arabia
Over 1 year using the app
Edited April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

CLICHAIR.CH beauty & care products
Switzerland
Over 1 year using the app
July 24, 2020

I use that app and I really enjoy it. The support is perfect and always on time.
Filip from www.living-room.store

Living Room
Austria
Over 1 year using the app
November 20, 2016

Great app, easy to setup and works well on our site. Gives us another way to interact with our customers and also answer customer questions before they have them.

Penningtonsconfectionery
United Kingdom
Over 1 year using the app
September 2, 2021

We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!

EggCartons.Com
United States
Over 1 year using the app
March 31, 2017

We really like using this app.. effective and simple...Support is also quick. Highly recommend. Thanks

Lamporia Com
United States
Over 1 year using the app
June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Air Kayaks Direct
Australia
Over 1 year using the app
April 27, 2022

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

Sauna Springs
United States
Over 1 year using the app