Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
Refine
-
By rating
I was had an odd installation, but Milan was very responsive and helpful over and beyond. A simple effective app that is well worth the price of admission. Thank you Milan for helping me get up and running
Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!
The app is Great, the customer support is also very helpful.
will try paid plans after some time...
Developer made custom installation per our request.
Great app! Outstanding customer support! Highly recommended!
Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more
I've been an Etsy seller for years and have appreciated Etsy's built-in "Ask A Question" button. I get a lot of questions and needed a feature like that in my newly launched Shopify store too! I was thrilled to find this app! It's exactly what I need. Tech support was top notch.
I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to support@simprosys.com. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.
They were quick to help me install their code and very friendly... very impressed with quality of the q&a app. Thanks
very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.
Outstanding app which helped me increase my productivity and decrease the number of questions.
Great support. I needed a little help with my site. Quick and efficient.
Price is extremely affordable. I picked the pro plan because of the mailchimp integration.