Reviews (265)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with its Q&A feature on product pages, which also aids in building a dynamic FAQ section and enhances SEO. The app offers customizable settings for question visibility and is compatible with multiple themes, ensuring easy integration. Merchants appreciate the user-friendly interface, smooth performance that doesn’t slow down the website, and the responsive customer support team that assists with customizations and technical issues.

June 8, 2020

Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks

SubbyTech
United Kingdom
Almost 3 years using the app
February 18, 2020

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Lodgefair
United States
Over 2 years using the app
May 20, 2019

The app is Great, the customer support is also very helpful.
will try paid plans after some time...

ibrowhenna
India
Over 2 years using the app
April 28, 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
United States
Over 2 years using the app
September 25, 2016

Easy to install. Hoping it helps us with driving more traffic to our site.

Badminton Warehouse
United States
Over 2 years using the app
Edited August 13, 2019

I use this app to help me get customers questions and know what should I improve. Great experience, would recommed

Golaiman
United States
Over 2 years using the app
March 16, 2019

Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!

Foundry Outdoors
United States
Over 2 years using the app
October 25, 2021

Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.

shopena-inc
United States
Over 2 years using the app
April 12, 2018

Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!

Hunt And Gather Shop
United States
Over 2 years using the app
March 11, 2018

Really impressed with this app. We stock some technical products and have had three usage questions already - now published on the site. Great for new content.

Tidyhydro
United Kingdom
Over 2 years using the app