Product Questions and Answers , 253 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 7, 2022

Since we started using this app (5 years ago) and it was a great help for us to know what exactly are the questions running inside the brains of our clients while they are browsing our product page, thus we update the product description accordingly, on top of that the support was super helpful when we were switching to 2.0 theme they took care of the switch. Thanks Support team

Time spent using app: Almost 4 years
January 26, 2022

Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.

Jack Oliver Golf
Time spent using app: 3 months
January 20, 2022

The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.

Ultra Seller Shoes
United States
Time spent using app: 7 days
January 4, 2022

I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!

Barn and Barley
United States
Time spent using app: 6 months
December 30, 2021

This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.

Our Life Store
United States
Time spent using app: About 1 year
December 21, 2021

I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.
United States
Time spent using app: 4 days
December 16, 2021

This app has been very useful and their support team were quick to respond to a concern we had. Recommended, easy to use.

Chic Teak
United States
Time spent using app: Over 4 years
Edited December 16, 2021

We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!
United States
Time spent using app: 3 months
December 7, 2021

Developer made custom installation per our request.
Great app! Outstanding customer support! Highly recommended!

Time spent using app: 2 days
November 30, 2021

Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's contact data from a question form and allowing a user (paying a subscription) to import that into email marketing a violation of GDPR?

Little Colorado
United States
Time spent using app: Over 2 years