Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

August 22, 2016

Great app with nice design. Fast and efficient support.

Topdealsdaily
Switzerland
Almost 5 years using the app
January 5, 2024

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

Cakra EDC Gadgets
China
Almost 5 years using the app
October 3, 2016

Extremely easy to install and works great

Moollafurniture
South Africa
Almost 5 years using the app
Edited June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Emu Joy
United States
Almost 5 years using the app
February 10, 2023

So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.

Soothing Company
United States
Over 4 years using the app
Edited October 15, 2021

Excellent addition to my website. This app is clean and adds value to product pages. I have received 2 questions from product pages from customers since 2/15/17. I installed the app and placed it where I wanted on my page. However I was having some technical issues that Amit quickly fixed. I really like this app and highly recommend it! UPDATE 10/13/17 - This app is one of the best free apps out ...

Discountdressshop
United States
Over 4 years using the app
December 16, 2021

This app has been very useful and their support team were quick to respond to a concern we had. Recommended, easy to use.

Chic Teak
United States
Over 4 years using the app
July 22, 2019

Initial setup support has been great so far. The install was pretty straight-forward, but I got support to customize the look of the button, and it was quick and easy.

Electric Bike Zone
United States
Over 4 years using the app
January 20, 2021

We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!

ChasNewensMarine
United Kingdom
Over 4 years using the app
March 18, 2021

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

G3 Store [CAD]
Canada
Over 4 years using the app