Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling direct customer questions on product pages, which reduces customer service workload and boosts SEO through enriched content. It supports creating FAQ sections and real-time Q&A, offers multilingual support, and integrates well with tools like Klaviyo. Merchants praise its easy installation and smooth performance, with a support team noted for responsive and effective service, often exceeding expectations in customization assistance.
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Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.
The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.
Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!
Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!
App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.
Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!
We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!
Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.
This is definitely a great app to have on any online store. I haven't yet tried the update, but it's always worked wonders! Thanks Amit!
We have used this app for some years now, and their support team is very quick to respond and very helpful.