SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (519)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing inventory management with its effective bundling options. It offers a variety of bundle types, easy integration with Shopify, and customizable features. Merchants appreciate the straightforward setup and reliable performance. The support team is noted for their quick, helpful responses, providing personalized solutions and detailed guidance to maximize the app's utility, simplifying fulfillment, and enhancing customer choice.

July 1, 2024

I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.

Proctorski.com
United States
25 days using the app
Freshly Commerce replied August 14, 2024

Thanks for your thoughful review! Noted on adding more videos ✨

July 18, 2024

Customer service is extremely responsive and very helpful.

Oliver James Lilos
Hong Kong SAR
2 months using the app
Freshly Commerce replied August 14, 2024

Thank you for taking the time to leave our team a review! ✨

July 28, 2024

Amazing functions and good support team!

Social-Tiles
Netherlands
4 months using the app
Freshly Commerce replied August 14, 2024

Thanks for your 5-star review! 🌷

Edited March 5, 2024

Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.

Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly

Inked Bread Co.
United States
2 months using the app
Freshly Commerce replied March 11, 2024

Thanks for your lovely review for our team. We've passed on your messaged to Stella!

June 14, 2024

Great customer support! Responds quickly and always available to provide assistance!

EmeryPets
United States
About 1 year using the app
Freshly Commerce replied October 18, 2024

We strive to respond quickly and be there whenever you need assistance. Thank you for the 5-star review! 🤩

February 15, 2024

Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.

OLOE
Australia
5 months using the app
Freshly Commerce replied March 11, 2024

Thank you for taking the time to leave our team a review! ⭐️

June 27, 2024

Customer support is great. The set up of the bundles is not very easy but with the tutorials and customer support it can be fixed. Be prepared to pay a monthly membership fee as only few bundles can use the free plan. I’m happy with the features and it does the job for me.

Paws by the Valley
Australia
6 days using the app
March 14, 2024

It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.

Volt Cycle Wear
United States
Over 1 year using the app
Freshly Commerce replied April 2, 2024

Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀

March 27, 2024

I have hundreds of products that consist of component products and wanted an app that helps me to get the inventory numbers right. After weeks of searching in the app store, I found two apps that can do what I need. And this one here was the only one that offers bulk bundle creation. So I use it and am quite happy with it.
However, one thing is really missing: there are no filters and no other tools/functions in the app that would help you with searching, organizing, editing in bulk or just in any way handle your bundles efficiently once they're created.

www.shopping-trolley.ch
Switzerland
About 2 months using the app
Freshly Commerce replied April 2, 2024

Thanks so much for sharing your experiences with us! 😊 We appreciate the feedback on the filters and know that it does take more time than ideal to search and organize bundles. We've already added this to our roadmap and will keep you updated!

August 27, 2024

Good service

Secondfootballshirts ApS
Denmark
4 days using the app
Freshly Commerce replied October 15, 2024

Thank you for your feedback and we appreciate your support! 💖