Simple Bundles & Kits , 240 reviews

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
    214
  • 8% of ratings are 4 stars
    19
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create diverse product bundles, integrating smoothly with Shopify and other platforms like ShipStation, Amazon's FBA/MCF, and Deliverr. It's praised for its efficient customer service and enhanced inventory control. Features like 'Create Your Own' kits and customer customized products are also appreciated. Many reported an increase in Average Order Value (AOV) after using the app. The pricing structure is considered fair and it's easy to manage.

August 28, 2023

We are trying to work with it for 2 months. Be careful, our inventory has been restored randomly many times, and it shows products out of stock, creating a huge amount of rework for us.

Ókolo pañales ecológicos
Colombia
About 1 year using the app
Freshly Commerce replied November 5, 2023

Thanks so much for continuing to work with our team to figure out the issue. Please let us know if we can help further!

April 12, 2023

Horrific app. constantly processing orders that are empty and missing SKUs.

They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.

AVOID!!

Walker-golf-things
Australia
5 months using the app
Freshly Commerce replied April 14, 2023

We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂

November 30, 2022

I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand

Fitness Exchange
United States
6 months using the app
Freshly Commerce replied December 9, 2022

Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users.

Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!

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