Simple Bundles & Kits , 204 reviews

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    181
  • 8% of ratings are 4 stars
    17
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create product bundles with over 100 variants, enhancing the visual appeal of their stores. They commend the responsive customer service and report increased sales due to features like customer control over purchases and effective inventory management. The app's seamless integration with 3PL fulfillment partners, WMS, and shipping software ensures smooth operations. Its user-friendly interface, versatility in handling bundle types, and excellent stock management are also praised. The app is compatible with Zipify landing pages and can automate dynamic discount codes.

November 30, 2022

I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand

Fitness Exchange
United States
6 months using the app
Freshly Commerce replied December 9, 2022

Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users.

Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!

August 28, 2023

We are trying to work with it for 2 months. Be careful, our inventory has been restored randomly many times, and it shows products out of stock, creating a huge amount of rework for us.

Ókolo pañales ecológicos
Colombia
11 months using the app
April 12, 2023

Horrific app. constantly processing orders that are empty and missing SKUs.

They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.

AVOID!!

Walker-golf-things
Australia
5 months using the app
Freshly Commerce replied April 14, 2023

We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂

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