Simple Bundles & Kits , 200 reviews

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    177
  • 9% of ratings are 4 stars
    17
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product bundling capabilities, surpassing Shopify's variant limit. It integrates well with Shopify stores, enhancing product bundle visuals and boosting sales. The user-friendly interface and seamless shopping experience are also praised. Merchants value its effective inventory management features, including backorder prevention. The app's customer service is noted for its quick and efficient responses. It also syncs with 3PL fulfillment partners, WMS, and shipping software, and is compatible with Zipify landing pages and Shopify's features.

October 26, 2022

This app was not for us. All we needed was a simple way to sync the components/products associated with bundles we were already selling on our store. But there were far too many caveats for us to move forward. What's not obvious from the app description:
Their default method breaks out the individual products in to separate line items on the order and discounts them 100% (screwing up your inventory reporting), but also adds the bundled SKU as its own line item (inflating your units sold). Their alternative method still breaks out the individual products but doesn't add the bundled SKU. But this effects your ability to discount properly and leave you with no way of knowing how many bundles were sold.

VIP Luxury Hair Care
United States
26 minutes using the app
Freshly Commerce replied November 5, 2022

Hi team, I'm sorry to hear that you've experienced these roadblocks. I've tried reaching out to your team but haven't heard back.

As shown in our listings and videos, we do break down bundles and discount them to 100%. Alternatively, we also have a bundle type where the price remains attached to the individual SKUs so that it does not inflate units sold. Please let us know if our team can help with the bundle setup to resolve your issues.

Edited March 16, 2022

The app is easy to use and the customer service response is very prompt. The low rating is only to warn businesses that use the profit margin and cost of goods sold reports. Every time a bundle is sold, both the cost of the bundle and the cost of the items are reported for cost of good sold and profit margin. Thus, duplicating the numbers and skewing the reports. If you don't use these reports at all, this is an easy and simple app with good customer service.

Everyday Wines
United States
9 days using the app
Freshly Commerce replied April 3, 2022

Thanks for your review—we understand your concern. We documented these limitations in our help docs and have also introduced a "Separately-priced items" bundle that will mitigate this issue. As with any app, there are many limitations that we need to work around and continue to find creative solutions for. We hope you’ll understand!

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