SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (516)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing inventory management with its effective bundling options. It offers a variety of bundle types, easy integration with Shopify, and customizable features. Merchants appreciate the straightforward setup and reliable performance. The support team is noted for their quick, helpful responses, providing personalized solutions and detailed guidance to maximize the app's utility, simplifying fulfillment, and enhancing customer choice.

March 27, 2024

I have hundreds of products that consist of component products and wanted an app that helps me to get the inventory numbers right. After weeks of searching in the app store, I found two apps that can do what I need. And this one here was the only one that offers bulk bundle creation. So I use it and am quite happy with it.
However, one thing is really missing: there are no filters and no other tools/functions in the app that would help you with searching, organizing, editing in bulk or just in any way handle your bundles efficiently once they're created.

www.shopping-trolley.ch
Switzerland
About 2 months using the app
Freshly Commerce replied April 2, 2024

Thanks so much for sharing your experiences with us! 😊 We appreciate the feedback on the filters and know that it does take more time than ideal to search and organize bundles. We've already added this to our roadmap and will keep you updated!

Edited January 16, 2024

I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.

LEWA Candle Company
United States
About 2 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍

June 17, 2024

This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help.
I would certainly recommend this app for simple bundles.

Baby and Nursery World
United Kingdom
7 days using the app
Freshly Commerce replied October 18, 2024

Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally.

We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖

April 3, 2024

All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!

All Fresh Seafood
United States
Over 1 year using the app
Freshly Commerce replied April 17, 2024

Thanks for your kind review and we'll be sure to pass on your message to Cherry and David. 😊 We're excited to see your business grow with bundles!

June 18, 2024

Doesn't work. I have been using this app for a month or now, but since a week it's not working anymore. Have been in touch with their support, but they are slow to respond and provide with rubbish solutions.

SOS Central
Netherlands
5 months using the app
Freshly Commerce replied October 18, 2024

Thank you for your honest feedback, and we apologize for the inconvenience you've encountered. We take this seriously and are working to improve both the app and our response times. We always make sure that we have a chance to address the problem anytime you reach out to support and ensure everything is working smoothly for you again.

Thanks for your time!

June 27, 2024

Really friendly, clear and thorough service - nice looking app too!

7kdistillery
Australia
14 days using the app
Freshly Commerce replied October 17, 2024

Thank you for your review! This means a lot to us. 🙌

Edited July 31, 2024

The Simple Bundles & Kits Customer Support was very quick to respond and helpful. Our distribution center needed to use it instead of the Shopify bundles and we've all been happy with it thus far -

AHIMSA®
United States
3 months using the app
Freshly Commerce replied May 27, 2024

We're so happy to hear that it's made it easier to sell across multiple locations. Thanks for your great review! 🛍️

July 1, 2024

This app is really great at helping to build bundles and mix and match bundles with infinite options. Great customer service!

Better Sunday
United States
11 days using the app
Freshly Commerce replied August 14, 2024

Thanks for taking the time to write a review! 🌷

February 16, 2024

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.

The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.

The customer support is responsive and thorough, and patient!

My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Knot Another Hat
United States
About 1 month using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗

April 15, 2024

Great app that does exactly what we wanted. Also great support! Recommend.

Nordic Training Gear
Sweden
Over 1 year using the app
Freshly Commerce replied April 17, 2024

Thanks for your kind words of our team. 😊