SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (516)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing inventory management with its effective bundling options. It offers a variety of bundle types, easy integration with Shopify, and customizable features. Merchants appreciate the straightforward setup and reliable performance. The support team is noted for their quick, helpful responses, providing personalized solutions and detailed guidance to maximize the app's utility, simplifying fulfillment, and enhancing customer choice.

December 28, 2023

I think this is a really great option. I chose to install Simple Bundles 2.0, and it works really well. I had a few specific things I wanted to change in terms of format, and the team stepped right in and edited code on our site to make it work the way I wanted it to. They were very responsive and super helpful, which I appreciated. My only issue is that some edits to your infinite bundle cause all of the options you've created to be reset. I couldn't figure out how to avoid this, so a few times, I had to rebuild the entire bundle, which took some time because I had a lot of options. So my lesson learned was to double-check my work to avoid typos and weird issues, so that I didn't have to edit or redo anything. But that's a minor inconvenience for the flexibility this app offers my customers.

Calamityware®
United States
23 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review as well as your feedback on infinite options bundle editing!

Edited May 19, 2024

Once you manage to fiddle with all the settings, it is excellent & works extremely well.

When I set up my unlimited bundle, it didn't default to online store being active (only POS) so it took a while before I figured out why it didn't show on my website, however their support also emailed me with this solution.

Invest some time to get your head around it and ask for help. (Same with all of your Shopify setup)

The support you get on this App is outstanding, their customer support staff will reach out to you to help & have send me very clear instructions with some of the tricky parts of this.

Certainly hope my bundle packs will sell enough to myself off the free plan :) The support staff certainly put the work in to build customer loyalty & provide a great customer experience. Thankyou!

Whitley Bay Life
United Kingdom
About 24 hours using the app
Freshly Commerce replied May 27, 2024

Thank you so much for your kind review about our support team! 💫We're excited to see your business grow with bundles!

February 29, 2024

Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.

Sauce Lords
United States
8 months using the app
Freshly Commerce replied April 2, 2024

Thanks for taking the time to leave us a review! 🙌

Edited April 17, 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canada
4 months using the app
Freshly Commerce replied April 17, 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

February 12, 2024

Great app. I have a pretty simple use case with just one simple bundle, but it works well. Support is excellent. Responded quickly to my question and very helpful.

Forages
Canada
6 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for working with our team and for your fantastic review!

May 2, 2024

The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!

Evergreen
United States
5 months using the app
Freshly Commerce replied May 27, 2024

Thanks so much for your review and sharing your experience! 🧺

July 11, 2024

Very helpful customer service, they provide detailed solutions and explanations -- highly recommended!

BuyDeutsch
United States
2 days using the app
Freshly Commerce replied August 14, 2024

Thanks so much for your review and recommendation! 🤩

January 13, 2024

This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.

Green Spa Hawaii
United States
4 months using the app
Freshly Commerce replied March 11, 2024

Thanks for taking the time to write a review! 🌷

April 5, 2024

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

SWATI Cosmetics
Sweden
5 months using the app
Freshly Commerce replied April 17, 2024

Thanks for your lovely review! ✨

April 8, 2024

This app has been excellent for simplifying our fulfilment process when it comes to bundles. Our model has some complexity, drop-shipping across several suppliers in a single bundle, but the service and technical teams have been really proactive and supportive in helping us get the ideal configuration that works with our theme and our model. Highly recommend!

Butcher Baker Grocer
Australia
3 months using the app
Freshly Commerce replied April 17, 2024

Thanks for your great review and working with our technical team to get your bundles up and running! We're so happy to hear that it's simplified your fulfillment processes. 🤩