SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (516)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing inventory management with its effective bundling options. It offers a variety of bundle types, easy integration with Shopify, and customizable features. Merchants appreciate the straightforward setup and reliable performance. The support team is noted for their quick, helpful responses, providing personalized solutions and detailed guidance to maximize the app's utility, simplifying fulfillment, and enhancing customer choice.

May 24, 2024

The app is easy to use and works well. I must appreciate their support for technical issues. Very responsible and fast.

Dat Bike
Vietnam
About 1 month using the app
Freshly Commerce replied May 27, 2024

Thanks for your wonderful review! 💫

March 13, 2024

Great Bundling app. We've tried several but Simple Bundles and Kits as the best by far.
The support is great too, whenever we have had a question or query it is answered promptly and with all the relevant information required.

84 Engineering
Australia
6 months using the app
Freshly Commerce replied April 2, 2024

We're so happy to hear this. Thanks so much for your kind review. ✨

February 14, 2024

The infinite bundles app is a lifesaver - customer service was super friendly and responsive. Looking forward to integrating more bundles in my store finally!!

Blackhare
Canada
10 months using the app
Freshly Commerce replied March 11, 2024

Thanks for leaving us such a postive review! 🚀

March 27, 2024

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

Steal Street
United Kingdom
9 months using the app
Freshly Commerce replied April 2, 2024

Thanks for your 5-star review! 🌷

Edited April 24, 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
United States
5 months using the app
Freshly Commerce replied April 2, 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

May 28, 2024

It is a great app, easy to use and has fantastic customer support. Highly reccommend

Doll Face House of MakeUp
United Kingdom
5 months using the app
Freshly Commerce replied October 18, 2024

It's great to know our support team has been helpful as well. Happy to hear your positive feedback! We really appreciate your recommendation, too!🤩

Edited May 18, 2024

Incredible customer service - like... incredible. I've never experienced this level of service before. Truly impressive. Do not hesitate. They made something work that no one else could. With a smile.

Your Protocol
United States
15 days using the app
Freshly Commerce replied May 27, 2024

You've made our day. 🥹 We've passed on your review to our wonderful support team. ✨

June 5, 2024

I was having difficulty setting up a bundle and the team was really great in helping me, walking me through step by step. It is now setup and working great.

SweetMonk
Canada
6 days using the app
Freshly Commerce replied October 17, 2024

Thank you so much for your feedback! We're happy to have helped you! 💫

January 8, 2024

Simple Bundles and Kits works well for us. It allows us to sell products on the website and then convert that into a list of components for our workshop and maintain an accurate stock of the components.

The tool is easy enough to set up bundles, but for our use case because there was a significant number of configurations to set up, we simply used a csv upload, which worked fine and got us going in one hit.

I have found the team at Freshly Commerce to be really supportive - often getting back on queries within a couple of hours.

Quella
United Kingdom
6 days using the app
Freshly Commerce replied March 11, 2024

Thanks for sharing your experiences with us!

March 19, 2024

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

Hugs of Nature
United Kingdom
13 days using the app
Freshly Commerce replied April 2, 2024

Thank you for your lovely review! We've passed on your message to Shadia. 🥰