Simple Bundles & Kits

Simple Bundles & Kits

Built for Shopify

Reviews (369)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of inventory for bundled products, offering a variety of bundle types and seamless integration with Shopify POS, 3PL fulfillment partners, WMS, and shipping software. It's user-friendly and operates smoothly in the background. The support team is recognized for their quick and personalized service. Some merchants experienced initial setup difficulties, but satisfaction is high once operational. Suggestions for improvement include better synchronization with ShipStation and enhanced search functionality for adding components to bundles.

May 14, 2024

I use Simple Bundles on my Shopify store and really like it. In addition, the support team is very good. No complaints on my end at all.

Celebrate Sobriety Gifts
United States
8 months using the app
Freshly Commerce replied May 27, 2024

Thanks for your 5-star review 🙌

March 14, 2024

It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.

Volt Cycle Wear
United States
Over 1 year using the app
Freshly Commerce replied April 2, 2024

Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀

April 2, 2024

In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support.

Simple Bundles is a new staple in our long-term operations toolkit.

Barbell Standard
United States
About 1 year using the app
Freshly Commerce replied April 17, 2024

This made our day. Thank you for your kind words and your 5-star review! 🥳

May 2, 2024

The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!

Evergreen
United States
5 months using the app
Freshly Commerce replied May 27, 2024

Thanks so much for your review and sharing your experience! 🧺

April 5, 2024

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Aura Maya
Spain
5 months using the app
Freshly Commerce replied April 17, 2024

Thanks for your wonderful review! 💫

Edited May 19, 2024

Once you manage to fiddle with all the settings, it is excellent & works extremely well.

When I set up my unlimited bundle, it didn't default to online store being active (only POS) so it took a while before I figured out why it didn't show on my website, however their support also emailed me with this solution.

Invest some time to get your head around it and ask for help. (Same with all of your Shopify setup)

The support you get on this App is outstanding, their customer support staff will reach out to you to help & have send me very clear instructions with some of the tricky parts of this.

Certainly hope my bundle packs will sell enough to myself off the free plan :) The support staff certainly put the work in to build customer loyalty & provide a great customer experience. Thankyou!

Whitley Bay Life
United Kingdom
About 24 hours using the app
Freshly Commerce replied May 27, 2024

Thank you so much for your kind review about our support team! 💫We're excited to see your business grow with bundles!

April 5, 2024

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

SWATI Cosmetics
Sweden
5 months using the app
Freshly Commerce replied April 17, 2024

Thanks for your lovely review! ✨

Edited April 17, 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canada
4 months using the app
Freshly Commerce replied April 17, 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

April 8, 2024

This app has been excellent for simplifying our fulfilment process when it comes to bundles. Our model has some complexity, drop-shipping across several suppliers in a single bundle, but the service and technical teams have been really proactive and supportive in helping us get the ideal configuration that works with our theme and our model. Highly recommend!

Butcher Baker Grocer
Australia
3 months using the app
Freshly Commerce replied April 17, 2024

Thanks for your great review and working with our technical team to get your bundles up and running! We're so happy to hear that it's simplified your fulfillment processes. 🤩

March 18, 2024

We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent.
Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.

Little Party Treasures
Australia
23 days using the app
Freshly Commerce replied April 2, 2024

Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team-they truly are the best.