SB | Simple Bundles & Kits

SB | Simple Bundles & Kits

Reviews (576)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive setup and ease of use in creating product bundles. They praise the responsive customer support that provides personalized help, including screenshots and videos. The app effectively manages inventory, integrates well with Shopify, and supports extensive customization. Merchants report increased sales and order values due to flexible bundling options. Continuous updates enhance functionality and user experience.

March 10, 2025

The only app that really help on your bundles needs. better than shopify bundles. the support is amazing, quick and very clear answers.

It separates the bundles directly in the cart so the order shows it right.

DFRNT.
Spain
8 months using the app
Freshly Commerce replied March 11, 2025

Thank you for the fantastic review! We're thrilled to hear the app is working well for your bundles and that our support has been helpful. We truly appreciate your feedback and taking the time to share your experience! ❤️

May 20, 2025

I am extremely concerned that the team at Freshly Commerce, cannot fix a native bug in their app, LET ALONE reply to their support tickets in a timeously manner.

When they give me the support i deserve and fix the app, i will change my review, however, their support is terrible, they dont reply, they ask the same nonsense questions all the time. Given them access to my store and they cannot even give me any updates nor reply to any of my messages.

DAY THREE and their support is absolutely not helpful - they dont reply and they just ignore you - they tell you to upload a CSV, where all their "videos" dont reflect the same CSV file that they ask you to download... they not willing to help you, live on store, even though you have granted them permission to do so... I have sent multiple messages now - which are read and ignored.

Scentimental SA
South Africa
1 day using the app
Freshly Commerce replied May 21, 2025

Thank you for your feedback! We’re truly sorry to hear about your experience. From what I can see, our support team has been actively responding and working to address your request. Could you let us know if you're having any issues receiving our emails? Please feel free to send us your best contact email so we can reach out accordingly. I'd like to clarify that the issue you're encountering isn’t due to a limitation within our app, but rather a restriction on Shopify’s side. Since Simple Bundles 2.0 leverages Shopify Functions to dynamically generate bundle data at checkout, any metafield exceeding this size may fail to load or save correctly — which can result in bundles not saving, as you've encountered. I understand that the Build Your Own 3 x 100ml Fragrance Box has now been successfully built through the app via CSV import. If you're seeing any additional issues beyond that, please feel free to reach out.

We sincerely understand how frustrating this can be, and we’re here to help you navigate the best way forward.

Our team is currently reviewing your case, and we will guide you with the CSV import moving forward. We’ll continue the conversation via email to ensure you receive our full attention and a thorough resolution and we'll be monitoring your updates. Thank you!

April 21, 2025

This is exactly the bundling app I have been searching for! As a single SKU product with 2 variants, I was struggling to find an app that would allow us to volume bundle each variant in addition to mix and matching them as well — until I came across SB Simple Bundles & Kits. Highly recommend and their customer service is 10/10.

CLUTCH Glue
Australia
3 days using the app
Freshly Commerce replied April 22, 2025

Thank you so much for the amazing review! 🎉 We're thrilled to hear that Simple Bundles & Kits is exactly what you were looking for! Your kind words truly mean a lot to us.

Thanks again for your support and recommendation 💛

May 17, 2025

Amazing app, amazing support! They solved issue with fast checkout button so proactively, I never met someone like them. Defenitely recommend! :)

Geek & Gorgeous CZ
Slovakia
8 months using the app
Freshly Commerce replied May 19, 2025

Thank you for the awesome review! 🙌 We're so glad our team could help quickly and proactively. Your support means a lot—thanks for recommending us! 💙🚀

June 26, 2025

This APP is perfect for our needs and the support from the team helping me set it up was amazing. Highly recommend.

Modeletto Store
New Zealand
3 months using the app
Freshly Commerce replied June 30, 2025

Thank you for the fantastic review! We're so happy to hear the app has been working well for your store and that our team could assist when needed. We truly appreciate your support! 😊

March 13, 2025

Great app- been super pleased with customer service as well. Had an issue with website button related to bundles and the team was right on it and resolved my problem in less than 24 hours. Great people and fast response. Thanks SB!

Valor 3D
United States
About 1 month using the app
Freshly Commerce replied March 14, 2025

Thank you for your kind words and for leaving such a great review! We're thrilled you’re happy with our customer service and that we could resolve your issue quickly. Thanks again for choosing us! 😊

April 18, 2025

We use this app on our store (www.oneaffirmation.com) for our pillow sets and it works great! We have over 100 bundles and never have an issue.

ONE AFFIRMATION
United States
Over 3 years using the app
Freshly Commerce replied April 21, 2025

Thank you! So happy to hear it's working well for your bundles ❤️ Appreciate the support! ⭐️

May 20, 2025

Great support, does exactly what you want it to do.

Bread
United States
11 months using the app
Freshly Commerce replied May 22, 2025

We are so happy to see your review! Thank you so much! ⭐

May 2, 2025

Fantastic! I was on the struggle bus trying to get the gift basket on my site, but Stella & Maria were very helpful. This is exactly what I needed to do a customized gift basket for my customers.

This app is great. If you need or want to do a kit, this is the app for you.

Fresh Start Candles
United States
About 15 hours using the app
Freshly Commerce replied May 5, 2025

Thank you for the kind words! We're glad our team could help get your gift basket set up. Great to hear the app is working well for your custom kits. We appreciate your support! ⭐

March 7, 2025

We recently installed the Simple Bundles app on our webshop and couldn't be happier with its functionality. We required a few customisations, and the support team were incredibly responsive and helpful, ensuring everything worked perfectly for our needs. If you sell products with multiple variants, this app is a game-changer—and the support is fantastic! Highly recommend.

Loop Knitting
United Kingdom
5 months using the app
Freshly Commerce replied March 10, 2025

Thank you so much for your wonderful review! We're so happy to hear that the Simple Bundles app has been a game-changer for your store, and we're glad our support team has been helpful. Your recommendation means the world to us, and we're excited to keep supporting you in the future. ❤️