SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (523)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable bundle options, such as mix-and-match kits, which boost sales for entry-level products like socks and underwear. They appreciate its seamless Shopify integration for simplified inventory management and its user-friendly interface that enhances the shopping experience. The support team is praised for its responsiveness and helpful personalized assistance, including step-by-step videos.

September 22, 2023

This app has worked great for us. The customer service was great throughout the set up process. Couldn't recommend more.

Bibado
United Kingdom
28 days using the app
Freshly Commerce replied November 5, 2023

Thanks for leaving us a review! We'll pass your message our support team. 😊

December 18, 2023

We needed to add a couple of mix-n-match bundles to our Shopify store. After reviewing a few apps, we chose Simple Bundles because the reviews were great and they had a free option for a limited number of mix-n-match bundles. We also tried a couple of other apps. We finally went with SimpleBundles because it was hands down the best due to its simple interface and excellent functionality. But there is more. They offer fantastic support! If you face any problem - even if you are a non-paying user - you will get fast and quality support. A few days after going live we encountered some technical issues and emailed them for help on a Friday. To our delight, they responded within a couple of hours to first fully understand our issue and escalate it to the technical team. An hour later the technical team emailed use, having identified our issue and told us how to fix it. In a few minutes everything was working perfectly again! In short, I would highly recommend SimpleBundles, not just because the App is great but also because it is backed by excellent support.

Zimero
India
27 days using the app
Freshly Commerce replied December 21, 2023

We so appreciate your thoughtful review. Thanks for choosing Simple Bundles and for your kind words about our team. All the best this holiday season!

August 30, 2023

Great app and so supportive when theres issues etc to help out as soon as possible, they take on board suggestions too

AALL & Create Wholesale
United Kingdom
27 days using the app
Freshly Commerce replied November 5, 2023

Thanks for providing us with great feedback and for taking the time to write us a review! 😊

June 15, 2022

Contacted Customer service for a simple task and they promptly responded. Super helpful and direct. no fluff. just assistance. love it!

Thuren Fabrication
United States
27 days using the app
Freshly Commerce replied July 4, 2022

Thanks so much for your great review of our support staff! 🌻

October 18, 2023

A great plugin for creating bundles in Shopify. Very easy to use. Excellent technical support.

Silver Lining Gumboots | Ladies Gumboots & Gear
South Africa
27 days using the app
Freshly Commerce replied November 5, 2023

Thank you. We'll be sure to pass on your review to our tech support team!

November 20, 2023

This is the best bundle app! Super easy to use and I’m so happy to find one that works with the Shopify POS system in my physical store. The customer service team is also very friendly, prompt and helpful. Even when my issue wasn’t within the purview of the app, they sent me different information to try to help!

Olive Lane Oils
United States
26 days using the app
Freshly Commerce replied December 21, 2023

We loved reading your review. Thanks for taking the time to write it and all the best this holiday season! 🎁

August 14, 2023

I recently had the pleasure of working with Basil and the team at "Simple Bundles," and I must say that the experience was nothing short of outstanding. From start to finish, their commitment to providing top-notch customer service and their dedication to solving problems was evident, ensuring a perfect and seamless experience.

Right from my initial inquiry, Basil demonstrated an impressive level of professionalism and attentiveness. He took the time to understand my specific needs and concerns, and it was clear that he genuinely cared about delivering a solution that would meet and exceed my expectations. What stood out the most was how thoroughly he addressed each of my queries, leaving no stone unturned in his quest to ensure that I had a comprehensive understanding of the services they offered.

The Simple Bundles team's problem-solving skills were truly remarkable. They tackled every issue with a systematic and diligent approach, ensuring that even the most complex challenges were overcome. Basil's ability to communicate intricate technical concepts in a clear and understandable manner was invaluable. He patiently guided me through each step of the process, making me feel confident and informed throughout our interactions.

But what truly sets Basil and his team apart is their unwavering commitment to customer satisfaction. They not only solved the problems at hand but went the extra mile to anticipate potential issues and provide proactive solutions. This level of dedication instilled a sense of trust and reliability that is hard to come by in today's fast-paced business world.

In addition to their technical prowess, the Simple Bundles team showcased a remarkable ability to adapt and customize solutions to fit my unique requirements. It was clear that they didn't just provide generic solutions, but genuinely cared about tailoring their offerings to match the intricacies of my project.

In conclusion, my experience with Basil and the Simple Bundles team was exceptional. Their dedication to excellence, thorough problem-solving approach, and personalized customer service transformed what could have been a daunting experience into a pleasant journey. If you're in search of a team that goes above and beyond to ensure a perfect experience, look no further than Basil and the team at Simple Bundles. They have set a benchmark for outstanding service that others should aspire to reach.

Garden Swag Store
United States
25 days using the app
Freshly Commerce replied August 31, 2023

Thanks so much for taking the time to write us a detailed review and for sharing your experience. 😍

August 29, 2023

We had a few teething issues at first where we were unable to upgrade our plan and migrate to version 2 of the app but the Simple Bundles support team were super helpful it getting our issues resolved quickly. The app completely fits our requirements and after a process of research to find the right bundling app for our needs, Simple Bundles came out on top. There are still a few things that would make this even better but we are hoping to work with the Simple Bundles team to bring these to fruition.

Open Study College
United Kingdom
25 days using the app
Freshly Commerce replied November 5, 2023

Thanks so much for your detailed review and feedback! P.S. you can now integrate Simple Bundles with a Hydrogen storefront. 🥳 Please let us know if we can help out further here.

December 28, 2023

I think this is a really great option. I chose to install Simple Bundles 2.0, and it works really well. I had a few specific things I wanted to change in terms of format, and the team stepped right in and edited code on our site to make it work the way I wanted it to. They were very responsive and super helpful, which I appreciated. My only issue is that some edits to your infinite bundle cause all of the options you've created to be reset. I couldn't figure out how to avoid this, so a few times, I had to rebuild the entire bundle, which took some time because I had a lot of options. So my lesson learned was to double-check my work to avoid typos and weird issues, so that I didn't have to edit or redo anything. But that's a minor inconvenience for the flexibility this app offers my customers.

Calamityware®
United States
23 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review as well as your feedback on infinite options bundle editing!

October 2, 2022

I searched through several bundling apps and this was the only one that did exactly what I wanted! I needed to restrict the options to particular variants of products. Highly recommended and the support team are great too.

Flourish and Leaf
United Kingdom
22 days using the app
Freshly Commerce replied October 24, 2022

Thanks so much for leaving us a great review! 🥰 We're so happy that you're enjoying Simple Bundles.