Simple Bundles & Kits

Simple Bundles & Kits

Built for Shopify

Reviews (369)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of inventory for bundled products, offering a variety of bundle types and seamless integration with Shopify POS, 3PL fulfillment partners, WMS, and shipping software. It's user-friendly and operates smoothly in the background. The support team is recognized for their quick and personalized service. Some merchants experienced initial setup difficulties, but satisfaction is high once operational. Suggestions for improvement include better synchronization with ShipStation and enhanced search functionality for adding components to bundles.

May 8, 2024

We have had so many problems in the paste finding a bundling app that works for our apparel ecommerce store but simple bundles truly is simple and their support team is amazing and very quick at replying! I highly recommend this app:)

AnaOno
United States
9 days using the app
Freshly Commerce replied May 27, 2024

Thanks for recommeding us! 😊 Grateful for your wonderful review of our app.

March 19, 2024

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

Hugs of Nature
United Kingdom
13 days using the app
Freshly Commerce replied April 2, 2024

Thank you for your lovely review! We've passed on your message to Shadia. 🥰

February 15, 2024

Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.

OLOE
Australia
5 months using the app
Freshly Commerce replied March 11, 2024

Thank you for taking the time to leave our team a review! ⭐️

June 5, 2024

I was having difficulty setting up a bundle and the team was really great in helping me, walking me through step by step. It is now setup and working great.

SweetMonk
Canada
6 days using the app
Edited April 24, 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
United States
5 months using the app
Freshly Commerce replied April 2, 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

May 6, 2024

Really good service. Fast response and a quick fix.

Chocolate Stories
Netherlands
About 1 month using the app
Freshly Commerce replied May 27, 2024

Thanks for your great review! 🤩

March 27, 2024

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

Steal Street
United Kingdom
About 2 months using the app
Freshly Commerce replied April 2, 2024

Thanks for your 5-star review! 🌷

April 30, 2024

Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.

Bamboa
Hong Kong SAR
4 days using the app
Freshly Commerce replied May 27, 2024

Thanks so much for working with our team and for your fantastic review! 🙌

March 14, 2024

A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!

Rathbones Tailor
United Kingdom
22 days using the app
Freshly Commerce replied April 2, 2024

It's always a pleasure to work with you. Thanks for you great review! 🌟

Edited May 22, 2024

Very helpful and quick to help you

WeJump2Fly
Norway
4 months using the app
Freshly Commerce replied May 27, 2024

Thanks for taking the time to leave a review!