SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (521)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable bundle options, such as mix-and-match kits, which boost sales for entry-level products like socks and underwear. They appreciate its seamless Shopify integration for simplified inventory management and its user-friendly interface that enhances the shopping experience. The support team is praised for its responsiveness and helpful personalized assistance, including step-by-step videos.

November 30, 2022

I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand

Fitness Exchange
United States
6 months using the app
Freshly Commerce replied December 9, 2022

Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users.

Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!

November 4, 2022

It works as advertised and they run discounts from time to time! We use this app to simplify packing orders and add clarity on what parts are included.

Anything Scout
United States
4 months using the app
Freshly Commerce replied November 6, 2022

Thanks for your review and all the best this holiday season! 🛍️

November 6, 2023

Fantastic app for creating bundles and great free plan also! Customer service was first class and technical support was incredibly helpful. Thanks so much!

A9 Fragrances©
United Kingdom
5 days using the app
Freshly Commerce replied November 16, 2023

Thanks so much for your amazing review. We'll be sure to pass on your praise to our support teams. 💕

June 15, 2023

Brilliant app, a bit pricey but worth every penny. Also amazing support team, they sorted out any issues we had within a few hours!

Bath Soft Cheese
United Kingdom
5 days using the app
Freshly Commerce replied July 12, 2023

Thanks so much for taking the time to write us a review. 😊 We'll pass on your kind words to our support team!

September 6, 2023

Best Bundles App in this Universe. Outstanding, super quick, kind and helpful support.

gute-garne.de
Germany
5 days using the app
Freshly Commerce replied November 5, 2023

Thanks for your lovely review. 💫💫💫 We'll pass on your kind words to our wonderful support team!

April 12, 2023

Horrific app. constantly processing orders that are empty and missing SKUs.

They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.

AVOID!!

Walker-golf-things
Australia
5 months using the app
Freshly Commerce replied April 14, 2023

We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂

November 14, 2023

Great customer support and very fast reply. It was a matter of minutes and the issue was not related to their app. Can recommend 100%

Q-Grow
Germany
5 days using the app
Freshly Commerce replied November 16, 2023

Thanks for working with our team and recommending Simple Bundles.🤩

September 28, 2022

This app offers something no other bundle app does: It doesn't force a discount code to enable the bundle, so this means you can allow your customers to apply separate discount codes to their orders, even in mix and match bundles. I went through 15 different bundle apps to see how they performed, and this was the only one that allows for this function. I had some initial issues setting up, though the assistance from Camila was fast, detailed and first class as well.

Far East Alchemy
Australia
4 days using the app
Freshly Commerce replied October 16, 2022

We're so happy you found our app! Thanks for sharing your experience with our app and support team. We'll pass on your review to Camila. 😊

December 26, 2023

This app has helped us fix a HUGE problem we were facing with managing our inventory especially when we are offering bundles of our individual items. It manages inventory PLUS makes fulfillment so much easier (WITH LESS MISTAKES). It will breakdown the bundle for you at checkout so that your fulfillment team would remember to add EVERY SINGLE ITEM!

PLUS, it will notify you when one of your individual items (in the bundle) are out of stock which will also help you control when to stop selling your bundles.

The creation of different bundles also become much easier!

FYI, the team is very responsive and supportive!

I recommend this app

LABOTHECAIRE
Saudi Arabia
4 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your detailed and thoughtful review! 🌟

March 30, 2023

My initial experiences with the Simple Bundles & Kits app is extremely positive!! I had a few questions that popped up, but their technical support team has been absolutely AMAZING and everything was up and running without a problem very quickly! We needed a solution for 'Create Your Own' kits and 3PL integration and after testing several of the other apps available, this one worked the best and was the easiest to set up! HIGHLY recommend!

Global Cupping
United States
4 days using the app
Freshly Commerce replied March 30, 2023

We're so happy to hear about your experience with our team and Simple Bundles so far! Thanks for choosing to use our app. 🥳