SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (521)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customizable bundle options, such as mix-and-match kits, which boost sales for entry-level products like socks and underwear. They appreciate its seamless Shopify integration for simplified inventory management and its user-friendly interface that enhances the shopping experience. The support team is praised for its responsiveness and helpful personalized assistance, including step-by-step videos.

May 30, 2023

I've tried multiple bundle apps, and this app has a comprehensive and easy way to set up your bundles.
I had to contact support for a glitch with my theme (Debutify), and the problem was fixed in just a few hours.
Thank you!

Acrylic United States
United States
2 days using the app
Freshly Commerce replied June 2, 2023

We're so glad you found us! Thanks for working with our support team to get your bundles up and running. 💖

November 30, 2023

quick support and easy to set up.

Adertek Baby & Kids
Singapore
2 days using the app
Freshly Commerce replied December 21, 2023

Thanks so much for your great review!

October 13, 2023

Support is excellent, very fast response rate and solution in minutes!

My Uncle's House
Jersey
2 days using the app
Freshly Commerce replied November 5, 2023

Thanks for leaving us a review! 🎉

November 7, 2023

Simple, user friendly and great customer service

Engine Swim Australia
Australia
1 day using the app
Freshly Commerce replied November 16, 2023

Thank you for leaving us a review. 💫

December 15, 2022

This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service.
I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient.

Great app!

PureLife Organics
Canada
About 1 month using the app
Freshly Commerce replied December 16, 2022

Thank you for such a thoughtful review! We'll pass on your kind words to our support team. Wishing you a wonderful holiday season. ☃️

December 19, 2023

This app is FULL OF ISSUES and bugs. I've been going back and forth for over a month with their support (which is actually ok and fast) however each team member advises me to follow a different approach and all of them have bugs and dont work properly.

I'm not trying to create any super complicated bundle, it is actually a simple one and still not able to have it functional.

Maybe try this app but be aware there are LOTS OF ONGOING BUGS that can't be fixed and will keep on breaking

Be Freedom
Australia
About 1 month using the app
Freshly Commerce replied October 18, 2024

Thank you for your honest feedback, and we're truly sorry for the frustration you've experienced. We understand how disappointing it is when things don’t work as expected, especially for a simple setup. While we're glad to hear our support team has been responsive, we acknowledge that consistency in our guidance is essential.

Thanks for your understanding!

May 16, 2023

I was researching apps to use for infinite options. Came across around 7 different ones. Some good, but this app is incredible! Super easy to navigate, excellent customer service and it looks fantastic on my website. I highly recommend using this app if you are looking into infinite options and all the other features they have!
Urban Raine Candle Co

Urban Raine Candle Co
United States
1 day using the app
Freshly Commerce replied May 24, 2023

We're glad you finally found us. 😊 Thanks for such a thoughtful review!

Edited October 17, 2022

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.

Ada Lip Beauty
United States
23 days using the app
Freshly Commerce replied October 24, 2022

Thanks for taking the time to review our app and for your feedback!

April 25, 2022

We wanted to create an offering of sets in our store and I had the task of going through and researching all the available bundle apps offered on Shopify. After some research, I went ahead with Simple, and damn was this the right choice. Implementing sets was a piece of cake. With the custom import, I was able to get sets up and running in 2 hours. Definitaly check this app out for all your bundle/set related needs.

easyplant
United States
About 23 hours using the app
Freshly Commerce replied May 3, 2022

We're so happy you chose Simple Bundles and found your bundles easy to set up. 💕 Thanks for your lovely review!

June 28, 2023

simple and easy to use. helps in managing inventory for bundles. however i was hoping the bundle inventory sync can happen more quickly after inventory for the items contained in the bundle was updated. right now need to remember to trigger the bundle quantity sync after adjusting inventory.

SunnyHills Hong Kong
Singapore
15 days using the app
Freshly Commerce replied July 12, 2023

Thanks so much for your review and for providing us with great feedback like this. ✨