SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reviews (515)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing inventory management with its effective bundling options. It offers a variety of bundle types, easy integration with Shopify, and customizable features. Merchants appreciate the straightforward setup and reliable performance. The support team is noted for their quick, helpful responses, providing personalized solutions and detailed guidance to maximize the app's utility, simplifying fulfillment, and enhancing customer choice.

October 2, 2024

I recently used Simple Bundles & Kits and was thoroughly impressed not just with the app’s intuitive design, which makes bundling products effortless, but also with their exceptional support team. They provided precise answers to my questions and truly went above and beyond to assist me, ensuring I felt supported every step of the way. The app lives up to its name, offering a straightforward approach to arranging bundles that saved me time and hassle. Highly recommend for anyone looking to streamline their product offerings!

Y1 Sport
United Kingdom
22 days using the app
Freshly Commerce replied October 4, 2024

Thank you so much for your wonderful feedback about Simple Bundles & Kits! We’re delighted to hear that you found the app intuitive and user-friendly. It’s fantastic to know that our support team was able to enhance your experience. We truly appreciate your support and are always here for you if you need anything else! 😊

November 11, 2024

Super easy to use and is reasonably priced. I love how there is a free option which is still great, with the opportunity to pay for a more advanced membership.

Balter Brewing Company
Australia
4 days using the app
Freshly Commerce replied November 13, 2024

Thank you for your wonderful review! We're thrilled you find the platform easy to use and enjoy the free option. We truly appreciate your support! ❤️

September 23, 2024

Great app, simple to use and with powerful options other bundle apps don’t have. Support is world class - they are there 24/7 and always ready to help customize or fix issues.

Ancestral Cosmetics
Ireland
About 1 month using the app
Freshly Commerce replied September 24, 2024

Thank you for your fantastic review! Our support team takes pride in being available 24/7, and we’re always here to assist with any customizations or troubleshooting anytime as we can. We appreciate your feedback! 😍

November 18, 2024

excellent customer service. I needed some adjustments made to bring it on brand to our website out and they quickly helped get it taken care of.

Noble Otter
United States
3 days using the app
Freshly Commerce replied November 19, 2024

Thank you for your wonderful feedback! We’re so glad we could help bring everything in line. We truly appreciate your support and are happy to have assisted you! 🙌

December 13, 2024

I initially deleted the Shop Bundle app out of frustration because I couldn’t figure out how to add my products. However, the customer service team completely turned things around. They reached out to me immediately, patiently walked me through every single step via email, and even ensured the next team followed up seamlessly. This level of support makes me want to continue using the app. Exceptional customer service goes a long way with me, and you all truly delivered. Thank you! Recommended based off customer service and app thank you Stella B, Mateo, and lichen

Me Time Coffee
United States
2 days using the app
Freshly Commerce replied December 16, 2024

Thank you so much for your wonderful feedback! We’re so glad we could turn things around for you, and it’s fantastic to hear that our support team made such a positive impact. Our team will be thrilled to know their efforts were appreciated.

Your kind words mean a lot to us, and we sincerely appreciate your support! ✨❤️

August 29, 2024

The app works well and makes bundling very simple. With simplicity come some basic limitations (this is inevitable), but I can't think of a better product if one is looking for a scalable, simple, and reliable soft-bundling solution.

Solotech
United States
8 months using the app
Freshly Commerce replied September 25, 2024

Thank you for your review! We’re thrilled to hear that you find our app simple and reliable for bundling. If you have any suggestions or need support, don’t hesitate to reach out! 💖

September 13, 2024

The app is five stars because it is very powerful and straightforward to use.

I did have to involve the support team to work around an issue I was experiencing with the theme I am using.

I notified the team, and they sorted me out within a day. All is working as expected.

All up five stars for the app and the support received from this team.

Juthan Chocolate
United Kingdom
About 2 months using the app
Freshly Commerce replied September 24, 2024

Such a thoughtful five-star review! ❤️ We're glad to hear the app is working well for you and that our support team was able to assist quickly. We're here whenever you need us!

August 29, 2024

I had an issue that I couldn’t resolve for several days, so I contacted the support team. They responded quickly with effective solutions.

Shadia and later Mateo were outstanding in guiding me through the steps and explaining the process clearly

10/10 for customer service and effort!

Sashi
United Arab Emirates
7 months using the app
Freshly Commerce replied September 24, 2024

Thank you so much for your kind words! We're happy to pass this awesome commendation to Shadia and Mateo.❤️

October 19, 2024

The customer service was absolutely wonderful, quick, and extremely friendly. I was stuck with my problem for too long, and when I asked customer service about it, I received a personalized instructional video within 15 minutes. At least during the construction phase, the app works exactly as it should, and overall, I am very satisfied with everything.

It is especially important that customer service works well, and for this, a big thank you and congratulations to the customer service team.

Juhlaboksi Oy
Finland
6 days using the app
Freshly Commerce replied October 21, 2024

Thank you so much for your great feedback! Happy to know that the instructional video helped you resolve your issue promptly.

Providing excellent support is a top priority for us, especially during the starting phase, and we’re happy to hear that the app is working well for you so far. Your satisfaction means a lot, and we’ll be sure to pass on your thanks and congratulations to our support team.

Stay wonderful! 😊✨

October 15, 2024

Fantastic app and tech support!

handsosoap
Italy
6 days using the app
Freshly Commerce replied October 17, 2024

Thank you so much for the awesome feedback! Our tech support is the best. Don’t hesitate to reach out if you need help—we're always here to help! 😊