Reviews (76)
Refine
-
By rating
I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app.
Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time.
The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder.
If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback.
Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler.
If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.
Very easy to customize to give our customers the option to make their ordering process even easier!!
Thank you for your review of our app! We are delighted to hear you enjoyed it. We strive to continue providing new and exciting features for our customers. If there is anything else we can do to make your experience better, please do not hesitate to contact us. Thank you for choosing our app!
El servicio al cliente es rápido y sencillo (5 estrellas). La app aún le falta una sección para traducir la información que ve los clientes, pero el soporte se puede encargar de traducirlo por uno, por lo tanto no hay problema. Me gusta mucho esta app :)
We are truly glad to hear that you've had a positive experience with customer support. And we have now added the language settings from where you can translate the required values for your storefront.
Feel free to write us back if needed any further assistance.
Regards,
This app will be very useful for the customers that regularly order large baskts of items from us as it should save time and maybe even increase AOV by reminding them what they bought before. Set up was easy, I used the support team and in 15mins I was up and away.
Thank you for taking the time to review our app! We are happy to hear that you found our app useful. We are always striving to improve our app and user experience, so your feedback is always appreciated. If you have any questions about the app or suggestions for future improvements, please don't hesitate to contact us. Thank you again!
The app did´t really work the way i wanted it to(my fault for not reading properly) But got a super good and fast support.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Let us know what we should help you with to deserve those 5-stars!