Reorder Master ‑ Repeat Orders , 70 reviews
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Great app which does what it says! Good support team and really easy to use once it's set up! Really happy with it so far.
Thank you so much for your kind review! We're really happy to see you happy
Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Fonctionne bien, mais on a du faire quelques ajustements du côté de la mise en page parce que ça ne s'affichait pas bien.
Hello,
Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble with the layout adjustments.
If still, you have any trouble setting up correctly we would love to assist you on it to get it fixed. Please do write to us.
Thank you!
I've just gotten the app up on my site and seems to work relatively well, though no one has placed a reorder yet. It can be a touch slow in loading, but nothing drastic. Support is extremely fast. The reason they got 4/5 stars is because, on a couple of occasions, if I asked for 3 things from support, one was missed, probably due to their speed.
Overall, it seems simple and should work well for us.
UPDATE (Reply to Developer): It's all good - it happened more than once, but I have a feeling it was just because they were moving so fast trying to get things taken care of that things were overlooked. No worries.
Thank you for letting us know about this. It was an uncommon instance and we’ll do better.
Please feel free to reach out to support@hulkcode.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app.
Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time.
The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder.
If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback.
Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler.
If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.
Perfect, needed a reorder button, got a reorder button. Contacted support to put code it into the right place we wanted and they did it no problem. Great app, great service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
So far so good. Support is awesome, fast and responsive. Got the set up completed for us and looking how we wanted. We are going to test this app for the next few days to be sure it's working with our other installed apps. Very happy to have found this option for our store. Thanks to Amit for all the help!
We're thrilled to hear that you're happy with your experience so far. App support is incredibly important to us, and we're glad that our team was able to provide you with the assistance you needed and have your store set up exactly as you wanted. Best of luck testing the app with your other installed apps - please let us know if there's anything else we can do to help. Thanks again for your review, and a special thanks to Amit for getting you started.
El servicio al cliente es rápido y sencillo (5 estrellas). La app aún le falta una sección para traducir la información que ve los clientes, pero el soporte se puede encargar de traducirlo por uno, por lo tanto no hay problema. Me gusta mucho esta app :)
We are truly glad to hear that you've had a positive experience with customer support. And we have now added the language settings from where you can translate the required values for your storefront.
Feel free to write us back if needed any further assistance.
Regards,
The app did´t really work the way i wanted it to(my fault for not reading properly) But got a super good and fast support.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Let us know what we should help you with to deserve those 5-stars!