Reviews (47)

Overall rating
3.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
August 21, 2024

The app works great, it's fast and the emails with the OTP code arrive in a flash. The support helped me customize some details for the login, making the result, PERFECT!

GreenGuardian
Italy
4 months using the app
August 4, 2024

not working. many customers faced error message. when reached to customer support no response. after installation still customer seeing same login.

GOGIRGIT.COM
India
11 months using the app
July 3, 2024

I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.

Chaka Clothing Dept.
United States
14 days using the app
Lucent Innovation replied July 30, 2024

Hi Chaka Clothing Dept.,

Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference).

We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response.

Please know that we are still here to help you with any further assistance you may need.

Thank you for your understanding.

Best regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn

August 24, 2024

I've been using Simply OTP Login for a few months now, and I’m really impressed with how smoothly it works. The setup was straightforward, and it integrated seamlessly with my Shopify store. I highly recommend giving Simply OTP Login a try.

Protein Nation
India
January 12, 2024

I have tried multiple apps before finalizing this app. Have been using it for 5 months now and really really happy with it. Mr. Jeet is always available to help with everything that comes inbetween the smooth functioning .. thank you team for working hard for us.

Kaira
India
7 months using the app
September 29, 2023

Works seamlessly. Customer support is also good. There are certain features that I hope will become available in the future - like merchant wise spam protection customization, phone number blocking (currently only IP blocking is available), but it works fine right now!

Supertails
India
8 months using the app
March 19, 2024

Not work properly and taht reason to website in not recived order

Cyphon
India
10 months using the app
Lucent Innovation replied May 1, 2024

This assertion appears unsubstantiated, as our application is utilized by thousands of merchants, rendering such allegations irrelevant.

October 9, 2023

We have been using Simple OTP Login for around the last year. I must say this is the perfect solution for OTP-based logins. The integration was very seamless and quick. The Tech team is very supportive they did a lot of customizations(UI & functional) as per our brand requirements. Also support team is very quick(especially JEET).

Heads Up For Tails
India
8 months using the app
October 5, 2023

Our integration of the Simply OTP app has been very unique, and the team at Lucent Innovation have been very helpful with their support and help with integration of certain fuctionality that we needed.

Allure by Epic
Australia
5 months using the app
January 11, 2024

It has been a great experience using this app for us. Jeet and team have been supportive for any feature requests and bug resolution. Kudos to the team for building this and providing a seamless experience.

KriyaFit
India
Over 1 year using the app