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My widget is not working in other countries except India!
Hi there,
I'm reaching out regarding the one-star review you've left. We've attempted to connect with you multiple times via email to address any concerns or issues you may have had, but unfortunately, we haven't received any response from your end. Additionally, we've also sent a store access request, but it appears to remain pending without approval. I've attached screenshots of the emails and the pending access request for your reference.
Thank you.
https://prnt.sc/xYYoMTOVwFcp
https://prnt.sc/YQ9GkH6gleO7
Όλα. Και στην εξυπηρέτηση όταν χρειαστήκαμε ήτανε άμεση να μας φτιάξουνε τυχόν προβλήματα που υπήρχαν το έχουμε τώρα κάπως το καιρό και δεν έχουμε κανένα θέμα
A fantastic app to use. The fact that you can perform OTP transactions via Email, Whatsapp, and SMS. A must-have application.
The App never worked as promised. After several contacts with the support for weeks to solve the problem of the OTP code not being sent by sms to the mobile numbers in Portugal, the problem was never solved and we had to uninstall the APP.
Thank you for your feedback and for waiting for us to assist you. Our team has tested the Portgul number and it appears to be working fine from our end. However, it's possible that you may have activated the DND (Do Not Disturb) service, which could be preventing you from receiving Firebase OTPs. We are currently exploring other service providers in Portgul that may be able to help us enable OTP service in your area.
This app is a fraud. It does not offer free plan. It shows free plan in the app description but It has been switched off in the settings and forces you to take their highest plan. Shopify check this app before releasing such apps.
Hi there,
We are really sorry to hear about your experience. Could you please check your email inbox as one of our support representatives attempted to contact you to clarify the concern and assist you with the app integration?
Best,
Simply OTP Login team.
So far working well and the team is very responsive in helping and solving all the queries and additional requirements. Keep up the good work!
There is no free plan and limited features to always lie
Thank you for your feedback. While our application is accessible for free under the FREE plan, it seems there's a misconception regarding the SMS charges. It's important to note that our services are clearly outlined to be billed in USD, with recurring and usage-based charges billed every 30 days.
It's regrettable that there's an expectation for SMS charges to also be free, especially considering that we incur expenses from utilizing other service providers ourselves, which we pay for. It's unreasonable to anticipate the app development company to bear the burden of SMS charges in addition to providing a free application.
My experience with Simply OTP has been really great. The functionality available, success rate and the support team's response time and expertise is commendable.
Perfect solution for OTP based logins. Support has been prompt and quick to help and resolve. Takes less than 2 mins to install and get going.
Perfect Service Good, Polite and delivered on time, they setup otp in my website, very nice Thanks You
Simply OTP Login is really very simple. Co-operative Support team, Install and solve queries very quickly. NO Fixed amount monthly plan subscription, Love your service and app. Thank You.
perfect OTP based login plugin as it works seamless & best team as prompt response & personalized support.
Please how can i deactivate this app because the free plan is not working for me and am forced to get the higher plan. please direct me on how to deactivate it, even when i deleted it, its still showing on my log in preventing my customer from checking out
Great app. Solved our problem of spam orders with its OTP verification login feature. Looking forward to the phone number integration feature for WhatsApp.
App is really nice and Jeet Vyas from the tech team really nice to customize the look and feel of the app as per my store. Many Many Thanks .
Very useful application and a great support team. I urges everyone to use this app once in your store. Support system is very accurate.
The App is easy to set up and the functionality is really good. Also, the support from their team is exceptional, and quick to resolve any concerns.
Great!!!! I love this app, and Customer service is very patient ! it was my very successful choice！！ thank you