Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability and accurate tracking of costs and profits by product and time period. It's praised for handling large numbers of SKUs and its responsive support team. However, some suggest improvements like direct report printing and sortable information. The setup can be time-consuming without bulk pricing spreadsheets and it doesn't automatically calculate shipping costs, requiring manual input.

June 4, 2020

Seems pretty good but no customer service available what so ever, so I'm not able to get any support for the questions I have.

Tabletop Flex
United Kingdom
5 days using the app
Zapfor Apps replied June 4, 2020

Hi there, I am so sorry for the experience you had with our support. We always make sure we reply merchants support requests within 24 hours. In your particular case, I don't seems to have any record of support request originated from your store, therefore I am not able to provide any assistant. You can always contact us at support@zapfor.com. I hope you give us another chance.

Edited March 22, 2019

Could be better - doesn't seem to switch between different shopify sites using this app. which is a problematic if you are running a couple of sites and using Simply Cost. There's no login / log out function with in the app. I hope this can be resolved.

Fineflora Flowers
United Kingdom
Over 3 years using the app
Zapfor Apps replied March 23, 2019

Hi there, thanks for your feedback. Store switching is in the development road map. I will definitely let you know once it is available. At the moment, I will email you a couple of workaround that you can use the app if you have multiple store :)

April 4, 2018

Not very user friendly. I can't change the date to go back to look at a specified time period.

Myofascialtools Com
United States
6 months using the app
April 2, 2017

Formulas seem to be incorrect and the numbers dont add up

Summit Food Delivery
New Zealand
4 days using the app
August 21, 2018

I took the time to update the cost for each item in my store, and the profit margin on the dashboard didn't adjust. Not to mention, they require the margins to be fixed to 0-100% markup, but some industries have a 3-500% markup. This makes their app not useful for all markets.

The Banger Store
United States
About 3 hours using the app
August 12, 2017

What a waste. The app didn't calculate our costs to ship orders that qualified for free shipping using 3rd party apps to print the shipping labels.

Legends Creek Farm
United States
18 minutes using the app