The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
As others have stated, the customer service and support team are fantastic! The app has many different futures already and are working on bringing more and more features to make this app more useful for musicians, producers, artists, managers, and everything in between! HIGHLY RECCOMMEND!
Fit For An Autopsy
Amazing customer service, very responsive and helpful. Reporting and ditigal downloads are a breeze with this app as well.
Mom Jeans Band
Extremely helpful app for digital downloads and soundscan reporting. Support for the app is super helpful, responsive and knowledgeable.
As an artist Single was one of my 1st apps I decided to publish my music to record the sales... and they support is AWESOME! Thanks
At the intersection of perfection and delight lies Single Music, the, pun intended, single greatest app to happen to music since the Fender Twin. Their customer service team (shoutout Elijah, Tyler, and Tommy) is so unprecedentedly kind and patient you'd think they were kindergarten teachers and they've enabled such inordinate financial growth so we don't have to be kindergarten teachers. If you want to revolutionize your business go with Single.
Perfect Time Music Group
Not only is this app super helpful and efficient but the team is responsive and smart, really helped us navigate the deadlines for Billboard and more!
This app allows us to sell chart registered album downloads. Works smoothly and looks great on store plus allows customers to choose their preferred file type.
OH MAN I LOVE THIS APP!!! They are SUPER DUPER helpful and quick with responding to your questions.
This has been a really useful tool and when I had an issue on my end they provided excellent customer service to help me resolve the issue!
Pure Colors Music
At first, I gave a 1-star review. But I'm changing it to 5-stars because of the way this company handled the situation. Long story short, I had a fair number of people download a digital download of mine from Single Music. They had used a shopify coupon code I created to get it for free. It was just a trade for an email. Well I ended up having to pay $2 to Single Music on each of those "free" downloads. I was charged $130 roughly, but the very same day, Single reached out, apologized for I guess what you can call a loophole, and refunded me fully. This is a great app. I've used it to create upsell campaigns easily. I do hope they are able to modify their backend to allow for creators to give away some digital downloads for free in exchange for an email.
Hi Pure Colors! Thank you for bringing this to our attention and apologies for the headache this has caused. It is NEVER our intention to mislead artists or gouge those trying to make a living from their art. We will be in touch shortly.