Reviews (79)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 12, 2024

The Single App was everything we needed to launch our live stream experience. Elijah and Tommy were incredibly attentive and responsive throughout the whole process, answering all questions and needs as they arose. The integration with Shopify made the setup/backend simple with no red tape or underlying costs, while allowing us to utilize our current e-commerce platform to sell tickets for our artist's stream. We are already planning our next stream, with our 'Go To', Single!

Rick Springfield Merchandise
United States
Over 3 years using the app
May 28, 2024

I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it.

The Single app has been working very well for me since the release of my video rental platform. I recommend them highly!

webHunt
Norway
About 1 month using the app
May 29, 2024

Great app, first and foremost. Helps with reporting, getting content directly to the fans, offering a subscription platform for bands without the need for Patreon (direct to consumer) and more. Really can't speak more highly about it.

Also, the team running the show (esp. Joe & Sam) are absolute legends and deserve raises for the hard work and overtime they put into my projects for bands such as Oceano, Of Virtue, Hatriot and more!

Oceano
United States
29 days using the app
May 23, 2024

If you're looking for a well-designed interface, smart features and killer customer support for your Shopify-powered fan club, look no further! Looking forward to working on more projects with the Single team!

White Lies
United Kingdom
About 1 month using the app
June 11, 2024

not free, very complex, stupid platform ran by stupid people

The Flying Pancake Official Site
United States
About 1 hour using the app
Single, Inc. replied June 13, 2024

Thank you for your review. We're sorry to hear you had a bad experience getting started. Our team does not have any communication from you and it looks like you only tried the app for a few minutes. We would have been glad to assist you and help get you started. Please let us know if our team can answer any questions or assist you in getting set up. Thank you.

November 27, 2023

Single had all the resources I needed to launch my online video streaming platform and when I had issues with my theme's compatibility, they were always able to get back to me right away and fix the issue quickly. Even hopping on video calls to help me. All while I was still on the free tier!

Oxreen
United States
Almost 2 years using the app
September 29, 2023

Single app has been a great partner for Cactus Jack / Travis Scott for many years. Their seamless Shopify integration works great, and custom admin interface is super intuitive. We really value their ability to navigate the music reporting landscape, and their team is always available to help. Highly recommend for any musician or creator.

CACTUS JACK
United States
Almost 3 years using the app
October 4, 2023

Amazing customer service/support! I've now used Single on over 20 Shopify stores and have had nothing but good experiences while using their digital reporting, physical reporting and fan club features! 10/10!

Nickelback Official
United States
About 1 year using the app
August 4, 2023

Single straight up came through to deploy my first NFT collection! They did something that had neva been done before for me to get my collection to my fans on Shopify. They communicate well and have great energy!

Ey3am Network
United States
4 months using the app
November 6, 2023

I Love Single.... Joe Pillatsch is the best. He assisted me with getting my music placed in my store... I wish I could send him a bonus. The support and patience is outstanding when you are working with clients that do not know their way around technical issues... I cannot thank you enough Joe.... I send you Love, Light, Peace and Happiness always on your journey....

I Must Confess I Am A Goddess
United States
2 months using the app