Reviews (86)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 8, 2024

I have worked on three projects with Singles so far, and I am extremely satisfied with their customer service. Despite the numerous inquiries and requests I’ve made, their responses have always been quick and accurate. I really appreciate how reliable and attentive they are!

KPOP HOUSE STORE
United States
Over 1 year using the app
October 24, 2024

The back-and-forth customer service was sooooo on point and so unexpectedly swift. I needed a LOT of support to get a new digital album set up and I don't think I ever had to wait more than 20 min. between emails for the next step in the process. Single Music? Yes, please.

Jeff and Paige
United States
Over 5 years using the app
November 12, 2024

THE BEST EXPERIENCE I'VE EVER HAD WITH A COMPANY IN MY PAST 20 YEARS AS AN INDEPENDENT ARTIST!!!

Superior customer service & Grade A technology!!!

- The Neighborhood Diamond

Bryce Savoy
United States
4 months using the app
November 5, 2024

Super easy to integrate & use. Took less brainpower from me than honestly any other app on shopify as long as you know your UPC!

Relentless Merch Store
United States
About 1 month using the app
November 12, 2024

This app is an absolute game-changer for fan engagement through Shopify. As a music manager with over 10 years in the industry, I've seen a lot of tools come and go, but nothing compares to this for integrating fans into the full experience. From live streams and selling merch to creative ways to interact with fans, it covers everything I could hope for. The features are seamless, well-thought- ...

PEET Official Website
United States
12 days using the app
October 13, 2024

I am new on this app I mean even though this is not my first time using it this is my first time using and understanding it. so far I am loving it however there can be so many updates that this app can use to make it the best app on shopify.

Monopoly Ace
United States
9 days using the app
Single, Inc. replied October 15, 2024

Thank you so much for the kind words and feedback on the app. We really appreciate it. Our team would love to help you use the app and make the most out of the tool. Reach ...

September 18, 2024

In theory, it would be great, but I have not yet had it work. Orders are not syncing, and the link to downloads has not been sent.

Spooky Cat Press
United States
21 days using the app
Single, Inc. replied September 19, 2024

Thanks so much for your feedback. We really appreciate hearing from our community so we can improve our app.

We spoke with you over email regarding the issue with your ...

June 12, 2024

The Single App was everything we needed to launch our live stream experience. Elijah and Tommy were incredibly attentive and responsive throughout the whole process, answering all questions and needs as they arose. The integration with Shopify made the setup/backend simple with no red tape or underlying costs, while allowing us to utilize our current e-commerce platform to sell tickets for our ...

Rick Springfield Merchandise
United States
Over 3 years using the app
Edited March 4, 2020

Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app.

Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta.

Issues:
• Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from ...

Materia Collective
United States
About 6 years using the app
Single, Inc. replied March 5, 2020

Appreciate the feedback and we're well aware of the pain points you've listed. Fortunately several of them are on our immediate roadmap and will be addressed over the next ...

January 9, 2018

FINALLY! A Shopify app that replicates all the other digital DSPs. Now I can do pre-orders with Instant Grat tracks and sell singles from the album page. This app is great!

Intothegreatdivide
United States
Almost 5 years using the app