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Couldn't be happier with our experience with this app. Completely transformed our direct to fan initiatives. Customer support is unparalleled. Can't wait to see what new features come out!
I've been using Single for their NFT feature for a few months now and I couldn't be happier. The team is amazing, very helpful and sharp! Having the ability to offer NFTs for sale on my Shopify store has been game changing. Their dashboard is easy to use and looks great! The best part about it is Single is constantly working towards making their app even better! I find that extremely valuable when investing time and energy into a Shopify App I plan to make a big part of my model. Whether you want to sell music downloads, video, host live streams or pivot into web3, Single is a great app to use for all the above. Thank you, Single!
Updating my review. I learned that I had an issue with my router which was blocking their key domains and appeared to be an outage. I appreciate Single's responsiveness over on their Discord and via email.
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Worked great and was easy to setup. However, the App is not loading now, and their Discord support group is unresponsive. Hope they get the issues resolved.
Thank you for your kind words about the app! So sorry we weren't able to connect over discord. The best place to get in touch with our support team is help@single.xyz. We'd love to touch base there and resolve any issues you may be having. Thanks!
This app is very tricky. Its not really $25 a month for bronze. If you drop one 10 track album its going to be more like 33.30 a month. And if you drop lots of music like me that gets problematic fast. And when I contacted shopify for help the reps I got didnt care at all. Insisted I didn't read or it was my fault somehow. Nah I read it carefully. Thats why I only release ONE 10-track album through this to test it out. I feel ripped off. Completely. And tbh i never leave bad reviews. This actually sucks.
Hi, Illumignarly Records – Really sorry to see you had a bad experience here.
We charge $24 for a monthly Bronze subscription, which lets you release up to 10 digital albums for which you can sell and add bonus content, and we handle file storage, file delivery, and chart reporting of all sales. Additionally, on our Bronze plan, you can host video, do Live Streams, release NFTs, and launch a Membership program. We also have a free plan, which lets you do most of the same things, just in lower quantities.
You’re correct that there are also additional charges. In order to continue supporting all of these features, we also charge a 15% transaction fee on sales of digital products created with our app. Those fees are noted on our pricing page, but we understand you might have missed them given all of the information listed there.
We appreciate your business and certainly don’t want you to feel ripped off – please feel free to contact us at help@single.xyz and we’d be happy to work with you to make the situation right.
This app's support team is killer! They are quick and super knowledgeable. Not to mention, their Help Center database is fantastic. It's thorough, but still easy to navigate and read through. This app can do way more than you think it can! It has been an integral piece in countless projects for our clients. It's our go-to for SoundScan reporting of course, but we've also had great success using their digital delivery and livestream features.
I have been utilizing the Single app NFT feature in order to create brand new products for my customers! This app is truly revolutionary, the potential for use cases is endless. The staff is extremely helpful and I've had nothing but amazing experiences working alongside the Single app team! Thank you all, - EXCITED & HAPPY
to watch this grow & be a pioneer in the evolution.
I Love Single.... Joe Pillatsch is the best. He assisted me with getting my music placed in my store... I wish I could send him a bonus. The support and patience is outstanding when you are working with clients that do not know their way around technical issues... I cannot thank you enough Joe.... I send you Love, Light, Peace and Happiness always on your journey....
It was awesome to work with Single Music for our annual Dear Jack Benefit charity concert. It was the first time we've ever livestreamed this event and it could not have gone any better. Single makes it clean and easy for fans to tune in and experience the show, and being able to host it directly from our website and offer exclusive event merchandise was a huge deal. It's a solid livestream platform and they know exactly what they are doing. Couldn't ask for a better experience.
As a musician who takes my career as seriously as I take my sales, Single steps right into play and delivers both physical & digital sales to SoundScan. I focus on music and sales, Single focuses on getting me on the charts. Definitely get this app.
Single straight up came through to deploy my first NFT collection! They did something that had neva been done before for me to get my collection to my fans on Shopify. They communicate well and have great energy!