Reviews (57)

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 5, 2023

Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.

Buysoundtrax
United States
Over 3 years using the app
July 18, 2023

This app is wonderful. It helped us scale our memberships and easily coordinate them with both our digital and physical products. And customer service was extraordinarily attentive (even on weekends). Highly recommend this app.

Always In The Club
United States
Almost 3 years using the app
September 29, 2023

Single app has been a great partner for Cactus Jack / Travis Scott for many years. Their seamless Shopify integration works great, and custom admin interface is super intuitive. We really value their ability to navigate the music reporting landscape, and their team is always available to help. Highly recommend for any musician or creator.

CACTUS JACK
United States
Almost 3 years using the app
June 23, 2023

Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!

hello82.shop
United States
Over 2 years using the app
Edited August 17, 2021

OH MAN I LOVE THIS APP!!! They are SUPER DUPER helpful and quick with responding to your questions.

Zemira Israel
United States
Almost 2 years using the app
Edited March 4, 2020

Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app.

Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta.

Issues:
• Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading.
• Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates.
• Bug: Album art randomly disappears in the dashboard.
• Bug: Physical products not always found when trying to attach a digital release.

Wishlist:
• Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided
• DDEX ERN support for automatically creating releases via existing music aggregator distribution flow
• Allowing metadata to be edited after locking a release
• More control over how Shopify products/collections are created, tagged, managed.
• External product fulfillment, e.g., via codebanks
• Whitelabeling / custom branding.
• Custom mailservers. Email notifications/order redemption go to spam.
• Integration with other smart link platforms (linkfire, Smarturl, etc.)
• Data analytics/retargeting/marketing options
• More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)

Materia Collective
United States
Almost 2 years using the app
Single, Inc. replied March 5, 2020

Appreciate the feedback and we're well aware of the pain points you've listed. Fortunately several of them are on our immediate roadmap and will be addressed over the next few weeks. We'll reach out directly to go over your bugs & requests.

August 12, 2022

Absolutely love the app and the people at Single Music. They have amazing customer service. They’ve helped me hit several Billboard charts!

Kitt Wakeley Music
United States
Almost 2 years using the app
May 17, 2019

Single music is the most effective and efficient Shopify app for selling digital music, period. I use it for all of my artists and recommend it regularly.

Steel Panther
United States
Over 1 year using the app
July 15, 2020

We've been working with Single Music for over a year now, and it is a total dream. They are always available to chat, answer every question thoroughly, and seem to be constantly improving the app and adding things on I wouldn't even have thought to request. They solved a long-standing issue with us delivering music digitally via Shopify. We are an indie music label, and selling music digitally this day and age is imperative, and they made it smoothless, hi tech, AND they report all sales to Soundscan! They even assist in some of the customer service that selling digitally creates. We can't say enough about them!

Acony Records Online Store
United States
Over 1 year using the app
Single, Inc. replied September 8, 2020

💜🖤

September 25, 2019

Tommy and his team have been extremely helpful and a key part of our team. They make reporting to Soundscan super easy and pain free!!

LANY STORE
United States
Over 1 year using the app