Overall rating
4.1
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 37% of ratings are 1 stars
October 22, 2019

You do not have any option to control or manage reviews with a basic plan. But, pro is very expensive at $199.99/month. If you don't have high number of sales, then, how would you be able to pay such a high fee?

www.watangems.com
United States
6 months using the app
October 14, 2016

are theyt still in operation??

Varietyconnections
United States
3 months using the app
Sitejabber replied February 13, 2023

Hi there. Of-course, we are! We’ve been in business, continuously :), since 2007. If you need assistance with anything, please contact us at sayhello@sitejabber.com.

September 26, 2017

awesome addition to my website. Easy To use. Thank you!

Blue Sapphire Canada
Canada
About 1 month using the app
Sitejabber replied February 13, 2023

Thank YOU! We appreciate your feedback.

November 26, 2019

Our customers at https://mydentalwig.com/ told us that this app is difficult to find on our website.

My Dental Wig
United States
Over 1 year using the app
Sitejabber replied February 13, 2023

Hi, not sure what you mean - can you please contact us at sayhello@sitejabber.com. We’re happy to look into this further.

September 16, 2017

This is a great app for integration!! Check out my store Babylandboutiquellc.com

Baby Land Boutique 2
United States
28 days using the app
Sitejabber replied February 13, 2023

That’s always our goal! Thanks for the review. :)

November 18, 2016

great app but no way to import all the reviews you already have from another app!

Hmm Athletics
United States
5 months using the app
Sitejabber replied February 13, 2023

Hello, we appreciate your feedback and will pass this over to our development team. Thanks.

August 10, 2016

Obviously reviews are important and this is a great app. Check us out at www.ycddiscounts.com to see how we use this!

Your Connection Destination
United States
13 days using the app
Sitejabber replied February 13, 2023

Hey there. Thank you for leaving us a review, we appreciate it.

October 25, 2022

Sitejabber Delivered big time for us 5 Stars. 100%. We were a little hesitant at first do to the sales call approach of their business... but give them a chance. You'll be glad you did!

Vokaal
Canada
11 days using the app
Sitejabber replied February 13, 2023

We have your back! Thank you for trusting us and leaving us this awesome review.

September 11, 2022

Scammers. For one, they allow to bulk request reviews from the customers. Don't mention no limit of anything but when I uploaded the list, they only send out 50 reviews. For two, they supposedly "offer" a free trial but you won't be able to get a free trial until you schedule a call with them. They want to get you to commit to their services, so the trial is not really free. Their business is predatory, preying on the fact that 99% of the time only dissatisfied customers leave reviews, and they want you to pay to get reviews from satisfied customers. Scammers. Frankly, should be removed from the app store.

ShelHealth
United States
5 days using the app
Sitejabber replied February 13, 2023

Thanks for reaching out, we appreciate the opportunity to clarify some things. We find the most successful trials are those where we speak to organizations first to discuss goals and highlight which features would be the most beneficial. There’s no commitment necessary and you can still continue to take full advantage of the features included in our free plan.

Businesses get both positive and negative reviews so, whether you have a free or paid plan - what kind of reviews are given are of-course completely up to the business's customers. Businesses do find a lot of utility with our platform in the collection, monitoring, and distribution of reviews from their customers.

If you have any further questions or concerns, please feel free to contact us at sayhello@sitejabber.com.