Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

February 10, 2023

Thank you to the entire Skio team for helping to make subscriptions so much easier to manage for us internally and for our customers! Special thanks to all your help Aidan & Jackson!

De Lune
United States
3 months using the app
Skio replied May 4, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-)

-Kennan

February 1, 2023

We love Skio. Their integration is so easy. They are far superior to Recharge... someone had to say it.

Blocks Nutrition
United States
3 months using the app
Skio replied February 2, 2023

Thank you for the kind words - can't wait to grow along with Blocks Nutrition and you as well! :-)

-Kennan

November 16, 2021

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

MatchaBar
United States
3 months using the app
Skio replied November 16, 2021

Thanks for being here! So excited to help you/MatchaBar grow :)

-Kennan

August 8, 2022

Great feature suite and super professional but fun team. Onboarding was a great and they answered all my questions. Highly recommend

BLQK Coffee
United States
3 months using the app
Skio replied August 9, 2022

Thanks so much BLQK Coffee team! We're so grateful to have you as a partner and stoked to be on this journey with you :-)

-Kennan

June 21, 2021

It was very easy to get Skio up and running. They're also super responsive and helpful. Anytime I ran into issues or general questions, they responded right away.

GO Buddha Meals
United States
3 months using the app
Skio replied June 21, 2021

Thanks for being here! Appreciate the kind words.

-Kennan

October 28, 2021

ReCharge Checkout and all its curses on our conversions are a thing of the past! Skio keeps your subscription purchases in Shopify native checkout. The team at Skio made the transition as smooth as it could be, and made sure our migration of 3700+ subscriptions went through without a hitch. They are super quick to respond to requests and to help troubleshoot. The customer login experience is far easier than what we used to have with ReCharge. Haven't seen the group subscriptions discount with friends materialize into much yet but that's probably just because it's too soon. We considered switching to Bold, OrderGroove and Skio. In the end Skio got our business. May ReCharge rest in peace.

OneBlade
United States
3 months using the app
Skio replied October 28, 2021

Thanks for being here! So excited to help you and team grow :)

-Kennan

April 27, 2022

We switched from Recharge to Skio 3 months ago and it's been one of the best decisions we've made that actually adds value to both our customers and our team. Building great subscription software is not easy and, even though Skio still has to figure a number of things out, the speed and care with which they approach development are remarkable. They are approachable and fix/help with matters really quickly.

FODZYME
United States
3 months using the app
Skio replied April 28, 2022

Appreciate the thoughtful review! We're so grateful to have you as a partner :-)

-Kennan

February 10, 2022

When we were using Recharge our customers had trouble logging in. Then once logged in would occasionally get 404 errors. They thought we were scamming them. In addition, ReCharge would accidentally drop billing info and then customers would try to login and couldn't and it was just an overall nightmare....thankfully my business partners discovered Skio and we switched over and all of these issues are a thing of the past. I can actually get back to growing my business versus playing ReCharge clean up.

Everyday Dose
United States
3 months using the app
Skio replied February 10, 2022

Thank you so much for being here! Can't wait to build out more cool stuff with you and team :-)

-Kennan

May 10, 2021

Skio provides more value than the other Subscription management apps with their baked in SMS features. We are looking forward to leveraging Skio's group Subscription capability too...

Cali Bagels - 100% Organic Ingredients
United States
3 months using the app
Skio replied May 10, 2021

Thanks for the review! We're looking forward to growing your word of mouth :)

-Kennan

February 9, 2023

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations.

The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced.

One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing.

Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Portal
United States
2 months using the app
Skio replied May 4, 2023

Thank you so much for the thoughtful review Portal team! Happy to hear you had a smooth and seamless migration. We're so grateful to have you as a partner and to be on this journey with you. :-)

-Kennan