Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

August 11, 2021

Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.

LUMA NUTRITION
United States
1 day using the app
Skio replied August 11, 2021

Great having you here and looking forward to helping your company grow :)

-Kennan

Edited September 14, 2021

Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.

FUNCiFUR (soon petgood)
Sweden
7 days using the app
Skio replied September 14, 2021

Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking.

In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well).

Thanks for trying out Skio + hope to reconnect once we fully can serve you :)

-Kennan

April 30, 2021

Thank you Kennan for this great support. It`s a great app. I would recommend it to everyone. The idea is great its like a snowball system

Sweet Dreams
Switzerland
About 4 hours using the app
Skio replied April 30, 2021

Thank you! We're looking forward to working with you and the team :D

-Kennan

August 9, 2022

We're early on with Skio but it's worked pretty easily. They are young and have some work to do on their documentation but their team is responsive to customer requests. I've been on a number of calls with their dev team to help figure out the edges. I'll take scrappy and willing to help over ridging and a "figure it out yourself" attitude any day. I'd trust them with your subscription service.

Regimen Lab
Canada
Skio replied August 10, 2022

Thanks for the review Regimen team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan