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SKUGen , 50 reviews

Overall rating
3.8
Counts per rating level
  • 74% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
December 5, 2023

VERY FAST METHOD.

Alipne#Trendy
Kenya
22 minutes using the app
WebShopAssist replied December 7, 2023

Thank you for your review.
We'd appreciate it if you could tell us what would make the app even better.
We value your feedback.

December 7, 2023

Bogdan was really helpful in helping us set up a custom template to generate our SKUs. This app does exactly what we need. Highly recommend.

Will - Stories Flooring

Stories Flooring
United Kingdom
About 2 years using the app
WebShopAssist replied December 8, 2023

Thank you for your review!

November 7, 2023

This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE.

Also no options to print on Brother printers.

Rumi Design
Peru
4 months using the app
WebShopAssist replied November 9, 2023

We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused.

It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication.
However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue.

We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future.
Thank you for bringing this to our attention.

Moreover, we want to assure you that our app works with Brother printers.
If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.

November 4, 2023

not very stable!

Feed0114
United States
21 days using the app
WebShopAssist replied November 5, 2023

Thank you for your feedback. We're committed to ensuring a stable app experience.
Could you please provide more details about the instability you encountered?
This will help us address any underlying issues promptly.

We appreciate your assistance.

October 28, 2023

Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.

Nash + Banks
Australia
20 days using the app
WebShopAssist replied October 30, 2023

Thank you very much for your review!

December 7, 2023

It's such a great app! Simple to use and does exactly what I need it to do without any unnecessary hassle. 100% recommended! Customer service is top notch and always willing to help out.

Metallic Art
United States
5 days using the app
WebShopAssist replied December 8, 2023

Thank you very much for your review!

October 24, 2023

They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this

brandismisfits
United States
About 20 hours using the app
WebShopAssist replied October 25, 2023

Thank you for your review.
We would be happy to help if you would contact our support team.

August 8, 2023

5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!!

Josh

Sleepy Drew
United States
5 days using the app
WebShopAssist replied August 10, 2023

Thank you very much for your review!

July 8, 2023

Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use

GEEKSHOP.PT
Portugal
About 1 month using the app
WebShopAssist replied July 9, 2023

We are sorry you have this experience.
However, since you installed the app yesterday, you have not attempted to contact our support at all.
Please contact us if you need help.

December 8, 2023

Love the customer service! Super quick, superior communication while helping me to resolve an issue when installing the app.Very professional. Satisfied with the application and would recommend!

Victory Hangers®
Netherlands
WebShopAssist replied December 9, 2023

Thank you very much for your review!