SKUGen SKU & Barcode Generator

SKUGen SKU & Barcode Generator

Reviews (51)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 10% of ratings are 1 stars
June 10, 2026

Really easy to generate new SKUs

Bikepart
Sweden
Over 1 year using the app
WebShopAssist replied June 11, 2026

Thank you for your review!

March 24, 2026

Very helpful, customer service is quick, efficient, and did exactly what I needed them to do with no fuss.

True North Disc Golf
Canada
About 4 years using the app
WebShopAssist replied March 25, 2026

Thank you very much for your review!

March 16, 2026

Bogdan was extremely helpful in setting up a custom label for us. We are very happy with how the app is working.

EWE fine fiber goods
United States
9 days using the app
WebShopAssist replied March 17, 2026

Thank you for your review!

February 27, 2026

Fits our need, customer support was excellent in assisting me with custom labels.

J Albrecht Designs
United States
16 days using the app
January 23, 2026

Amazing app to help with your barcode printing and marking positions in warehouse.

Support is also always on point.

www.smfit.bg
Bulgaria
Over 2 years using the app
WebShopAssist replied January 23, 2026

Thank you very much!

June 9, 2025

I have been a SKU Gen customer for a few years, and I can confidently say their app is excellent, and their customer service is truly exceptional. It is incredibly refreshing to find a company that genuinely values its customers beyond the sale. Recently, I needed a specific feature added to streamline my SKU process, and the team not only obliged but also provided immediate help. Big thanks to the SKU Gen Team for supporting us!

PoetryDesigns
Australia
Almost 3 years using the app
WebShopAssist replied June 11, 2025

Thank you very much for your review

March 18, 2025

We needed a way to print labels based on a Stocky-generated CSV based on ordered quantity, instead of received.

SkuGen promptly replied to my emails and after a few clarifications, they offered to add this feature. Within three days it was ready and tested. It worked! Excellent customer service.

The Cedar Basket
Canada
About 3 years using the app
WebShopAssist replied March 20, 2025

Thank you very much for your review

February 21, 2025

It will *override* your existing SKUs with *random starting number* even if you 1. selected only generate for items without SKU and 2. choose a starting number yourself.
A nightmare to for any store owner.

No simping simp club
Singapore
About 1 year using the app
WebShopAssist replied March 20, 2025

Thank you for your feedback. Our app does not generate SKUs randomly—every SKU follows the format and starting number chosen by the user. Additionally, the option to generate SKUs only for items without one works as expected. If you experienced anything different, we’d love to help clarify—please reach out to our support team so we can assist you!

January 24, 2025

Bogden has been super helpful in answering all of my questions. He has worded the communication in a way that makes setup a breeze! In his communications he provided screenshots and itemized instructions to make the process easy to digest. I pay for the Premium account because I am utilizing the advanced SKU automation features. It also has a built in label template and label printer so I was able to consolidate my apps into one SKU & Print app. It is well worth the price. I highly recommend this app.

Mr. Scientific
United States
3 days using the app
WebShopAssist replied January 26, 2025

Thank you very much for your review!

Edited November 24, 2024

Our experience with SKUGEN was absolutely horrendous. The so-called “customer service” from Bogdan was nothing short of dismissive and condescending. He repeatedly demanded screenshots of the same billing information—data they could clearly access themselves. Despite being on their “free” plan, we were charged $1.99 monthly, which is outrageous.

Instead of addressing the issue, they bumped us into their “automatic SKU generation” plan without our consent—something Shopify offers for free, by the way. We had unknowingly paid for this app for two years, and when we questioned their shady practices, they refused to refund us all of the months that we were charged for a free plan. It took escalating the issue to Shopify and other governing bodies to even begin addressing the problem.

As if that wasn’t bad enough, the app itself is clunky, confusing, and offers the bare minimum in functionality. Their billing is a complete mess, which seems intentional to trap users. There are far better apps out there that provide similar services without this level of frustration and unethical behavior. Save yourself the headache—SKUGEN is not worth your time or money.

RESPONSE TO SKUGEN'S COMMENT: It’s deeply frustrating to see SKUGEN continuing to deflect accountability and dismiss valid concerns. For clarity: I was refunded for 3 months, but I was charged for over a year on what was supposed to be a free plan. Despite sending all the requested information multiple times, the response I received has been nothing but gaslighting and attempts to shift blame.

You claim that plan changes require explicit user consent, yet I was charged for a downgrade I didn’t approve and then all the sudden moved to a paid tier without any transparency or notification. Unlike other apps on Shopify that clearly communicate pricing changes well in advance, SKUGEN failed to provide any such notice. The lack of transparency and unwillingness to take responsibility speaks volumes about the company’s practices.

Let me reiterate: this isn’t about the money—it’s about honesty and integrity. Users deserve to know what they’re paying for and to have issues resolved without being misled or stonewalled. Shopify is now investigating the situation, and I encourage others who have had similar experiences to do the same.

Additionally, the app itself leaves much to be desired. It’s unintuitive, confusing, and offers subpar functionality compared to its competitors. Customer service is just as lacking, with limited availability and dismissive responses, especially for users in time zones like PST (which is only around midnight). Other apps in the Shopify ecosystem provide better features, superior support, and transparency in billing practices—SKUGEN is simply not worth your time or energy.

If you value straightforward tools and ethical customer service, I urge you to look elsewhere. There are far better options available that won’t leave you feeling cheated or ignored.

Cats n Scribbles
United States
Over 1 year using the app
WebShopAssist replied November 24, 2024

We’re really sorry to hear about your negative experience with our app, and we truly appreciate the opportunity to address your concerns.

First, we would like to clarify an important point regarding your billing concerns. An app cannot change or increase your subscription plan on Shopify—this can only be done by the store owner or admin. Any charges related to our app would have required your explicit approval, as Shopify does not allow automatic plan changes without the user’s consent. We believe there may have been a misunderstanding about how Shopify handles app subscriptions, and we'd be happy to help clarify any confusion.

Regarding the issue with our customer support, we sincerely apologize if you felt that our team was dismissive or unhelpful. Our team, including Bogdan, always strives to assist our customers to the best of our ability. We have repeatedly requested additional information from you in order to better understand and resolve the issue, but we did not receive the specific details needed to investigate further. We are always happy to look into issues as long as we have the necessary information.

We also want to address your concern about the SKU generation plan. We do not make changes to any user’s plan or features without their consent, and we would be happy to provide more details on how our app works if there was any confusion in that regard.