SKUGen

SKUGen

Reviews (63)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 28, 2024

this app is great for skus. it absolutely sucks for barcode generation and is not intuitive at all.

The Deluxe Pup
United States
5 months using the app
WebShopAssist replied March 1, 2024

Thank you for taking the time to provide your feedback. We genuinely value all input as it helps us improve our app for all users.

We're sorry to hear that you've encountered difficulties with barcode generation. Our aim is to ensure a seamless experience for all aspects of our app, including barcode generation, which functions similarly to SKU generation.

We have a detailed video tutorial demonstrating the barcode generation process, which may provide additional clarity. You can find the tutorial here: https://youtu.be/-w9lWdsgk-E

If you have any further questions or need assistance, please don't hesitate to reach out to our support team at [support@webshopassist.com].

December 24, 2023

This is a great app! It solved all our SKU & barcode generation extremely fast and easy. We were able to use it to customize for the printing labels formats we needed. It is very intuitive to use and has a lot of customization that assures compatibility with any type of printer and paper format. Also, the documentation is detailed and very clear.
Very good and professional customer support, with fast reaction, reliable for long term usage. Highly recommended!

eAzur Ro
Romania
28 days using the app
WebShopAssist replied December 26, 2023

Thank you very much for your review!

December 5, 2023

VERY FAST METHOD.

Alipne#Trendy
Kenya
About 1 month using the app
WebShopAssist replied December 7, 2023

Thank you for your review.
We'd appreciate it if you could tell us what would make the app even better.
We value your feedback.

December 14, 2023

Ok, so I bought an advanced monthly plan and custom codes which was one time payment. Tried it out and was working. The next day I try to do custom codes, it shows that it's a completely different plan and I don't have access to it. Did you change the plan? This is absurd. I either want a full refund or access that I paid for initially.

Laumė linen
Lithuania
10 days using the app
WebShopAssist replied December 21, 2023

Thank you for reaching out to us, and we appreciate your feedback. We're sorry to hear about the confusion regarding your subscription and custom codes.
After reviewing your account, it appears that the initial purchase you made did not include access to custom codes. We want to ensure that you have accurate information and a clear understanding of your plan.
If you have any specific concerns or questions about your subscription, please contact our support team. We'd be happy to assist.

Edited January 26, 2024

Hallo! Könnte der Support endlich mal antworten!

UPDATE: Support hat uns endlich erreicht. Nun muss es nur mehr klappen, dann sind wir wieder vollauf zufrieden. Danke.

Update 26.1.23:
Support hat nun alles geklärt und die Artikelnummern sind wieder da. Alles schnell und toll geklappt. Vielen Dank!

der gute Heinrich
Austria
About 3 years using the app
WebShopAssist replied January 26, 2024

Vielen Dank für Ihre Bewertung

December 10, 2023

A great app that fully met our expectations. Any time we had a situation, the support was very prompt to intervene and offer solutions. Thanks team members for making it easy for us!

Victory Hangers® Éremakasztó
Netherlands
2 days using the app
February 20, 2024

not user friendly.

Tootsie's Tanning & Boutique
United States
3 months using the app
WebShopAssist replied February 23, 2024

Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our app not user-friendly. We strive to make our app as intuitive and user-friendly as possible, so it's disappointing to hear that we missed the mark for you.

We'd love to better understand your experience and address any specific issues you encountered. Please don't hesitate to reach out to our support team at. We're here to help and are committed to improving our app based on user feedback.

December 25, 2023

They charged me money after it was uninstalled a few minutes after installation because the app doesn't work.
Be careful when installing this app if you don't want unwanted charges!!

Koku
United Kingdom
33 minutes using the app
WebShopAssist replied December 29, 2023

When an app subscription is activated Shopify invoices the entire month, at the end of the billing period. This is why you got the charge after almost a month.
As you know, we refunded this charge. This is all we can do as an app developer.

Also, I'm sure you would see that the app works well if you would contact our support.

December 4, 2021

We have been using this app for a while now, and it is great. Sets SKU, Bar/QR codes for inventory management automatically. The customer service is amazing, replies in few hours only and is willing to assist directly on our own store. Great product and service. Thank you

The WOD Guys
United Arab Emirates
Over 3 years using the app
February 3, 2023

I've been using the free version of this app for over a year now and it is fabulous. It is so simple and easy to use and does exactly what I ask it to. Brilliant in every way.

The Chakra Garden
Australia
Almost 3 years using the app
WebShopAssist replied February 4, 2023

Thank you very much for your review!