SKU IQ for TikTok Shop or POS

SKU IQ for TikTok Shop or POS

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
3.8 (166)

SKU IQ helps sync inventory to your TikTok Shop or point-of-sale and eliminates double-data entry.

SKU IQ makes it easy to sync your inventory, orders and product catalog between your store and your TikTok Shop or point-of-sale. View sales performance, recent orders and sync events from a single dashboard. Avoid double-data entry and never sell out-of-stock items again. Additionally, SKU IQ lets you fulfill your TikTok Shop orders right from Shopify. And should you ever need it, our US-based support team of sync specialists are available to answer your questions.

SKU IQ makes it easy to sync your inventory, orders and product catalog between your store and your TikTok Shop or point-of-sale. View sales performance, recent orders and sync events from a single dashboard. Avoid double-data entry and never sell out-of-stock items again. Additionally, SKU IQ lets you fulfill your TikTok Shop orders right from Shopify. And should you ever need it, our US-based support team of sync specialists are available to answer your questions. more
  • Real-time product, order and inventory syncing to your TikTok Shop or POS
  • Create once and sync what you want. Eliminate double-data entry
  • View and fulfill your TikTok Shop orders right in Shopify
  • Discover top customers and products and make informed business decisions
  • Hassle-free US-based support, plus onboarding consultation
Highlights
Popular with businesses in United States

Languages

English

Works with

  • Clover
  • Square
  • Lightspeed Retail
  • TikTok Shop

Pricing

Add-On

Free

  • For merchants who already have SKU IQ installed on their Clover, Square, Lightspeed or Vend point-of-sale.

Basic

$45 / month

  • For small businesses with up to 100 orders/month, 1 location and only need to manage quantities.

Plus

$89 / month

  • For medium-sized businesses with up to 500 orders/month and up to 2 locations.

Growth

$159 / month

  • For growing businesses with up to 1,500 orders/month and up to 5 locations.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (166)

Overall rating
3.8
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
November 14, 2024

At first when using this app, inventory values weren't changing, but that was an issue on my end in not changing a setting on Clover. After doing so (with assistance from the SKUIQ support) I have been loving this app for keeping up with my orders and keeping inventory values correct. I highly recommend this app if you use Clover and Shopify together.

Sinz's LLC
United States
16 days using the app
o2oCommerce Inc. replied December 16, 2024

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that SKU IQ has been helpful in managing your orders and keeping your inventory accurate. It’s great to know our support team was able to assist you in resolving the initial issue and getting everything running smoothly.

Your recommendation means the world to us, especially coming from a valued user like yourself. If there’s ever anything else we can help with, don’t hesitate to reach out. Thanks again for being part of the SKU IQ family!

December 11, 2024

At first was great. Then we had to call and they had to “push” to get items synced. Now they don’t reply. Bad customer service.

Cason Couture
United States
2 months using the app
o2oCommerce Inc. replied December 16, 2024

Thank you for sharing your feedback. We’re sorry to hear about your experience and want to address your concerns. Our support team made several attempts to resolve the issue, including providing solutions and offering assistance to sync your items. However, we understand that the proposed solutions did not fully meet your expectations. Many times in the complex environment of connected retail, some solutions require effort from the user as well as the support agent to bring about a resolution. While we wish everything could be automatic - and we are working towards making that happen as much as possible - that was not the case in your situation.

We take pride in being responsive and working closely with our users to resolve challenges, and we regret that our efforts in this case were not satisfactory. Your feedback is important to us, and we’re actively working to improve both our application processes and the overall customer experience to prevent similar frustrations in the future.

Thank you for giving us the opportunity to learn and improve.

December 2, 2024

They Charged me 89. through shopifiy after I canceled before the trial date. Chagred another 45 on there website. NO one is avaible to help. Zero customer support.

Dont waste your time. Find another company. I will be disputing these charges.

Wine University
United States
9 days using the app
o2oCommerce Inc. replied December 3, 2024

Thank you for sharing your feedback. We strive to provide excellent service and appreciate the opportunity to address your concerns directly.

To clarify for other readers:

Billing: You signed up and were charged both through Shopify and directly through our website due to overlapping sign-ups. This is not our standard process and occurred because of multiple account setups. While this was an oversight, we were happy to resolve it promptly once we became aware of the issue. Unfortunately, we were not notified about this until this review was posted. We also extended an offer to provide a refund that went beyond our standard policy to resolve the matter amicably.

Cancellation: Your subscription was canceled immediately upon your request, and no further charges were applied after the initial billing.

Customer Support: While our live support hours are currently limited, our team responded to your inquiries during standard business hours. We understand that this didn’t meet your expectations, and for that, we sincerely apologize.

We value all feedback as it helps us improve, but we kindly ask that reviews reflect accurate information so we can better serve all customers. Resolving issues is always our goal, and we remain open to working with you.

Thank you for trying SKU IQ, and we wish you all the best.

July 11, 2024

Great app. I had a complex problem to solve but one of their customer service representatives (her name is Teshanie) did a great job helping me to solve it and also has shown a lot of patience because it was one of those problems where you don't really know what to do but we were working together to solve and it has been solved successfully. I would recommend. The app saves a lot of work too and as we know time is money.

Grandad Tools
United Kingdom
9 months using the app
o2oCommerce Inc. replied July 16, 2024

Thank you so much for your positive review! We're delighted to hear that you find SKU IQ to be a great app that saves you time and effort.

It's wonderful to know that Teshanie was able to assist you with your complex problem and that her patience and dedication helped resolve the issue successfully. We pride ourselves on providing excellent customer service and support, and your feedback is truly appreciated.

July 15, 2024

I was able to sync my Shopify products right away and their customer service is amazing. Any time I've had a question or concern, they replied right away with every intention to help me solve my issue. Very satisfied with this app.

Elite Styles Boutique
United States
About 1 year using the app
o2oCommerce Inc. replied August 16, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you were able to sync your Shopify products seamlessly and that our customer service team has been there for you whenever you needed help. Your satisfaction is our top priority, and it's great to know we're hitting the mark. If you ever have more questions or need further assistance, we're just a message away!

Support

App support provided by o2oCommerce Inc..

Or visit their support portal

Developer

o2oCommerce Inc.

1480 Moraga Road, Suite C-415, Moraga, CA, 94556, US

Launched

August 9, 2021

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