Reviews (174)

Overall rating
3.7
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
June 20, 2024

We seem to regularly have issues with the stock and order syncing between TikTok shop and our shopify store. SKU IQ says everything is working as normal but some orders just go missing and stock is regularly at different levels across the platforms.

Painted
United States
11 months using the app
o2oCommerce Inc. replied June 26, 2024

Thank you for sharing your feedback. We apologize for the issues you've experienced with stock and order syncing between TikTok Shop and your Shopify store. Our support team ...

October 28, 2023

Has lots of issues. Technical team isn't quick to get things fixed.

Urban Nomad Boutique
United States
6 months using the app
o2oCommerce Inc. replied December 19, 2023

We appreciate your feedback and apologize for the issues you've encountered. Our technical team is actively working to address concerns, and we're committed to improving ...

Edited October 25, 2023

This sounded so promising, but ended up costing me a ton of my own time, and a lot of subscription fees as I pointlessly tried to get it to work. I was very interested in getting this to work with my POS (Square) and my Shopify online store. I'd provide support with my requested info, jump through all their hoops getting everything configured, enter a newly-taken inventory, and they have the app ...

Cneasai Draoi Apothecary
Canada
5 months using the app
o2oCommerce Inc. replied October 25, 2023

Thank you for taking the time to share your feedback about your experience with SKU IQ. We sincerely apologize for the difficulties you encountered while trying to integrate ...

February 23, 2023

SquIQ and their support staff are great. The only thing I don't like is having to push products to my website one by one. I have over 2000 items! After pushing the back button after saving the action of pushing it through to my web store, it sends me back to the first page of all my products, when I was on page 10 (example.) The filters are lacking.

The Club Carmel
United States
5 minutes using the app
o2oCommerce Inc. replied February 27, 2023

Thank you for your feedback! Better filtering and sorting on our products page is something we are actively working on. Look for improvements in the coming months :)