Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

November 14, 2024

At first when using this app, inventory values weren't changing, but that was an issue on my end in not changing a setting on Clover. After doing so (with assistance from the SKUIQ support) I have been loving this app for keeping up with my orders and keeping inventory values correct. I highly recommend this app if you use Clover and Shopify together.

Sinz's LLC
United States
16 days using the app
July 11, 2024

Great app. I had a complex problem to solve but one of their customer service representatives (her name is Teshanie) did a great job helping me to solve it and also has shown a lot of patience because it was one of those problems where you don't really know what to do but we were working together to solve and it has been solved successfully. I would recommend. The app saves a lot of work too and as we know time is money.

Grandad Tools
United Kingdom
9 months using the app
o2oCommerce Inc. replied July 16, 2024

Thank you so much for your positive review! We're delighted to hear that you find SKU IQ to be a great app that saves you time and effort.

It's wonderful to know that Teshanie was able to assist you with your complex problem and that her patience and dedication helped resolve the issue successfully. We pride ourselves on providing excellent customer service and support, and your feedback is truly appreciated.

July 15, 2024

I was able to sync my Shopify products right away and their customer service is amazing. Any time I've had a question or concern, they replied right away with every intention to help me solve my issue. Very satisfied with this app.

Elite Styles Boutique
United States
About 1 year using the app
o2oCommerce Inc. replied August 16, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you were able to sync your Shopify products seamlessly and that our customer service team has been there for you whenever you needed help. Your satisfaction is our top priority, and it's great to know we're hitting the mark. If you ever have more questions or need further assistance, we're just a message away!

July 11, 2024

This app can be confusing but when you take you time and do it like you should, the Sku IQ can be a great asset to your business. I was stuck for a little bit but i was able to get fast help By Ms. Teshanie, Man i was goign through but she was able to fix what ever needed to be fix on her end. Thank God!

UmberJLenay LLC
United States
9 days using the app
o2oCommerce Inc. replied July 16, 2024

Thank you for your feedback! We're glad to hear that SKU IQ is proving to be a valuable asset to your business. We understand that getting started can sometimes be a bit challenging, and we appreciate your patience in working through the setup.

We're thrilled that Teshanie was able to assist you promptly and effectively. Our support team is always here to help ensure everything runs smoothly for you.

July 3, 2024

I absolutely love this App. We were able to seamlessly connect our online orders which helped us automate our Shopify store. I cant recommend them enough. Very helpful.

Vita Valley Nutrition
United States
About 1 month using the app
o2oCommerce Inc. replied July 9, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you love SKU IQ and that it has helped you seamlessly connect and automate your Shopify store. Your recommendation means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

May 21, 2024

A very seamless set up - and when we experienced some issues due to a Tik Tok Update, the team worked so quickly to resolve our problem!! Great customer support from Sergio!

Lash Next Door
United States
9 months using the app
o2oCommerce Inc. replied June 12, 2024

We're delighted to hear about your positive experience with SKU IQ and our customer support team, especially Sergio. It's great to know that the setup was seamless and that we could quickly resolve the TikTok update issue for you. Thank you for your feedback!

May 24, 2024

The system seems to integrate well. The customer service was good and onboarding was smooth.

PinkPowerForever
United States
6 months using the app
o2oCommerce Inc. replied June 12, 2024

Thank you for sharing your experience! It's wonderful to know that the system integrates well and that our customer service and onboarding process met your expectations. We're here if you need anything else!

April 19, 2024

We used SKU to connect our Square Inventory with our Shopify POS. Our inventory numbers are automatically updated with each sale so we know exactly where we are and their customer service is prompt and helpful.

Africanologie
Australia
About 1 year using the app
o2oCommerce Inc. replied April 26, 2024

Thank you for sharing your experience with SKU IQ! We're thrilled to hear that our integration between Square Inventory and Shopify POS has been instrumental in keeping your inventory numbers up to date and accurate.

Providing prompt and helpful customer service is a top priority for us, and we're delighted to hear that you've had a positive experience with our support team.

We appreciate your loyalty over the past year and look forward to continuing to support your business needs. If you have any questions or need further assistance, please don't hesitate to reach out.

January 24, 2024

Easy on-boarding and excellent user support! I had an issue with inventory syncing and it was fixed within a few minutes via the live chat function. Great for making sure that your products meet tiktok requirements before posting so you don't have any tiktok shop violations!

Summertide Stitchery
United States
6 months using the app
o2oCommerce Inc. replied February 16, 2024

Thank you for sharing your positive experience! We're thrilled to hear that our onboarding process was smooth for you and that you received excellent support for the inventory syncing issue. Our team is dedicated to providing timely assistance, and it's great to know we could resolve your concern efficiently. Don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. Happy selling on TikTok

January 5, 2024

I am currently using the app to sync products from Shopify to TikTok Shop and track inventory. It has been working great for the past 3 months we have used it.

basekreations
United States
6 months using the app
o2oCommerce Inc. replied January 22, 2024

Fantastic to hear that the app has been working well for you in syncing products and tracking inventory for the past 3 months! We're thrilled to be part of your success. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing our platform!