Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory syncing between platforms, notably TikTok Shop. Features such as bulk editing and automatic syncing are praised for their simplicity. The app's performance is generally well-received, with changes in Shopify promptly mirrored. Customer service is recognized for its quick response and expertise. Despite occasional syncing issues and glitches, the support team typically resolves them. The app's pricing is seen as worthwhile for the efficiency it offers, though some merchants desire more flexible options.

October 19, 2023

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

VitaCup
United States
3 months using the app
October 6, 2023

At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it

Anime Fantasy Land
United States
About 2 months using the app
o2oCommerce Inc. replied October 9, 2023

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

October 11, 2023

Such an easy and seamless way to integrate TikTok Shop with Shopify, manage orders and sync inventory. It's almost like I don't even have to think about it anymore! + extra points for the speedy and effective support every time I've had a question :)

Sunny Days
United States
2 months using the app
o2oCommerce Inc. replied October 20, 2023

Thank you for sharing your experience! We're thrilled to hear that integrating TikTok Shop with Shopify has been a smooth and seamless process for you. It's fantastic that our support team has been able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to make your experience as hassle-free as possible!

September 22, 2023

I've used a few 3rd party apps to connect Shopify to X marketplace, and SkuCommerce was super easy! The trickier part is on the tiktok seller side - there are bugs with updating ingredients and whatnot. SkuCommerce side was clean and simple though, and their support team was all over any questions. Give them a shot!

Health-Ade
United States
2 months using the app
o2oCommerce Inc. replied October 2, 2023

Thank you so much for taking the time to share your feedback on your experience with SKU IQ. We truly appreciate your kind words and are delighted to hear that you found our platform easy to use and that our support team was able to assist you effectively.

We understand that integrating with different marketplaces can sometimes come with its own set of challenges, and we're thrilled to hear that you found SKU IQ to be clean and simple on our end. We take pride in offering a seamless and user-friendly experience for our customers.

September 12, 2023

This product is a blessing for me and my small business. I recently opened my shop on TikTok and was very confused about linking my accounts to Printify. SKUIQ makes this seamless - and I will continue to use it. The only negative is the monthly fee - $45 is a lot for a user. But, the time saved syncing everything is worth it.

Krystal Wright Designs
United States
4 months using the app
o2oCommerce Inc. replied October 2, 2023

We appreciate your heartfelt feedback about SKU IQ and how it has been a blessing for your small business. It's fantastic to hear that our platform has made linking your accounts to Printify and managing your TikTok shop a seamless experience for you.

We understand your concern about the monthly fee of $45. We strive to provide the best value for our users while ensuring the quality and reliability of our service. The time saved and the convenience gained by using SKU IQ can often outweigh the cost, as you've mentioned. However, we are always evaluating our pricing structure and looking for ways to make our services more accessible to all users.

Thank you for choosing SKU IQ, and we look forward to helping your small business thrive on TikTok and beyond.

August 21, 2023

So far it has been a great experience I had tried so hard to make it work on my own but wasn't able to upload my TikTok products until I got the orientation call it was beyond amazing/I wish I could recall the person that helped me he was so knowledgeable I will recommend the Sku app to anyone.

Prosperamama
United States
4 months using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear about your positive experience with SKU IQ! Our team is dedicated to helping users like you succeed, and we're glad the orientation call made a significant difference. Thank you for your recommendation!

September 13, 2023

SKU IQ has been great! I started using another app and couldn’t get it to work. I downloaded SKU IQ and it was so easy to get started and all of my products linked up! Took so much time off my hands. 10/10 recommend!!

LifeLineWear
United States
3 months using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for your glowing review of SKU IQ! We're thrilled to hear that you found our platform to be a game-changer for your business.

It's always frustrating when you encounter issues with other apps, and we're glad you gave SKU IQ a try. We designed our platform to be user-friendly and efficient, and we're delighted that you found it easy to get started and link all of your products hassle-free. Saving you time and simplifying your e-commerce operations is what we aim for!

Your 10/10 recommendation means the world to us, and we truly appreciate your support. If you ever need assistance, have questions, or want to explore more features of SKU IQ, please don't hesitate to reach out. We're here to help you succeed.

November 13, 2023

I've tried several different apps to sync my Square POS to my Shopify store but this was the only one that has been successful. It's been a seamless integration and I recommend anyone trying to manage and sync inventories between platforms to stop looking elsewhere and try this one definitely. A customer service rep was available immediately and solved a sync problem I had with one of my Shopify store locations. Thank you Skuiq!

AKAB LIFE
United States
4 days using the app
o2oCommerce Inc. replied November 29, 2023

We appreciate your glowing review! It's fantastic to hear that our app successfully synced your Square POS to your Shopify store, providing a seamless integration. We're thrilled to have been able to assist you with the sync problem promptly.

September 22, 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
United States
5 months using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

September 6, 2023

The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.

Veronica Luxe
United States
23 days using the app
o2oCommerce Inc. replied October 9, 2023

We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!