Reviews (174)

Overall rating
3.7
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
January 9, 2025

While the concept behind this tool is promising, its execution leaves much to be desired. The sync functionality can unexpectedly alter your pricing without your knowledge, creating a significant risk of losses. After reaching out to their support team, I initially received a response, but their "engineering team" has since vanished. It's been three weeks with no updates, no fixes—nothing.

If ...

HNP Labs
United States
25 days using the app
o2oCommerce Inc. replied January 13, 2025

Thank you for sharing your feedback and highlighting your experience. We’re truly sorry for the frustration caused by the sync functionality and for any inconvenience this ...

April 9, 2024

Didn't seem to work so well with Lightspeed and was expensive

Hunter Rose
Australia
About 1 year using the app
o2oCommerce Inc. replied April 10, 2024

We appreciate your feedback and apologize for any inconvenience you experienced with SKU IQ. We're sorry to hear that our integration with Lightspeed didn't meet your ...

December 4, 2021

This app hardly works. Images don't sync and customer service is really really SLOW. Do not recommend. Answers to issues take about 15 hours!

Halberstadt’s on Broadway
United States
3 months using the app
o2oCommerce Inc. replied December 4, 2021

Thank you for your feedback, we are sorry to hear that you've had difficulty with SKU IQ. Our team is researching your case and someone will be reaching out soon to make this ...

September 14, 2023

I reached out to support weeks ago and heard nothing. I’m not going to pay for an app I’m not using and can’t get set up properly so I deleted.

Terra and Self
United States
15 days using the app
o2oCommerce Inc. replied September 15, 2023

Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction ...