Reviews (163)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

July 14, 2023

The onboarding w/ Sku IQ was super helpful. Easy way to sync items over to TT from shopify! Good dashboard, recommend SKU IQ!

shopalignedsoul
United States
3 days using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that our onboarding process was super helpful for you and that SKU IQ made it easy to sync items from Shopify to TikTok. Your recommendation is much appreciated, and we're here to support your continued success. If you have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

November 24, 2023

This is perfect for connecting shopify to tiktok shop! Support is A+ and helps you with any problem you have.

Vita Glow Supplements
United States
2 days using the app
o2oCommerce Inc. replied November 29, 2023

Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience connecting your Shopify store to TikTok Shop. Our team is dedicated to providing top-notch support, and we're delighted to know that you found it helpful.

June 27, 2023

App is easy to use and the support team is very knowledgeable and helpful. This app is a life saver as the tiktok shop is a horrible experience but with skuiq linked to shopify app it makes selling on tiktok so easy. Highly Recommended!

Zardcardz
United States
2 days using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ has been a life saver for you and has made selling on TikTok a much smoother experience. Your high recommendation and kind words about our support team are greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!

September 20, 2023

The support was so helpful! I was stressing about my inventory not syncing and Teshanie checked everything on her end and got my inventory to sync! This is going to be so amazing that I do not have to sync everything manually! Thank you for all the help!!

Lillies Boutique Co.
United States
2 days using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for sharing your wonderful experience with our customer support team. We're thrilled to hear that Teshanie was able to assist you effectively and resolve the issue with your inventory syncing.

We understand how stressful it can be when technical issues arise, especially when it comes to something as crucial as inventory management. We're dedicated to providing prompt and helpful support to ensure our users have a seamless experience with SKU IQ.

We're delighted that you're excited about the prospect of not having to sync everything manually anymore. That's exactly what SKU IQ is here for—to streamline and simplify your e-commerce operations.

January 10, 2023

I would definitely recommend this app to others as it has helped me link my inventory from clover to Shopify. This was the service I was looking for and it's the service I got. Customer service is very helpful and comes in handy quite a bit.

elprimo
United States
2 days using the app
o2oCommerce Inc. replied January 20, 2023

Excellent, thank you so much for taking time to leave a review! We pride ourselves on our customer service experience and are glad to see you've encountered our stellar support team. We look forward to serving your business in the future!

August 22, 2023

I LOVE it! The customer service was the BOMB! I was having an issue with my products loading and it was quickly resolved with a customer service representative. Would definitely recommed!

Mood Junky
United States
About 19 hours using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!

August 22, 2023

This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.

Marmeez
United States
About 18 hours using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

April 5, 2023

The customer service is top tier! Teshanie was so helpful. Understood what I needed to do, got right to the point and explained everything very thoroughly. She also got everything I needed to have done taken care of! Efficient, knowledgeable and friendly!

Broads & Dad Bods Apparel LLC
United States
About 18 hours using the app
o2oCommerce Inc. replied April 25, 2023

Thank you for taking the time to write such a positive review about SKU IQ's customer service. We're thrilled to hear that we were able to assist you with your needs and provide you with efficient, knowledgeable, and friendly service.

We take great pride in our customer support team and their dedication to providing our customers with the best possible experience. We'll be sure to share your kind words with the team!

December 16, 2022

Jorge fue muy explicativo y paciente. Excelente servicio al cliente. Aclaró nuestras duda y siempre estuvo muy atento. Gracias.

Sunset Balloons
United States
About 2 hours using the app
o2oCommerce Inc. replied December 16, 2022

Gracias por tus comentarios. ¡Bienvenido a SKU IQ, estamos muy contentos de que estés aquí!

September 18, 2023

I love the fact that they have customer service available via chat. I was having trouble syncing my products and they very kindly guided me along the way. Love that they are willing to help. It's a great app to merge both your Shopify and TikTok shop!

NYTAQ
United States
About 1 hour using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for sharing your positive experience with SKU IQ and our customer service. We're thrilled to hear that you love our chat support and that our team was able to assist you in syncing your products seamlessly.

Providing excellent customer service is one of our top priorities, and it's wonderful to know that our team was able to guide you through any challenges you faced. We truly believe in being there for our users and helping them succeed in their e-commerce endeavors.

We're delighted that you find SKU IQ to be a great tool for merging your Shopify and TikTok shops. It's fantastic to see how our platform can simplify the process and make managing your online stores more efficient.