Reviews (163)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

August 4, 2023

The process was pretty simple to follow along. I did hit a little snag along the way (I didn't realize the product took a little while to upload so it didn't show right away) so I reached out to support, and they helped me with the rest. Items are syncing and I am all set to go. Would definitely recommend.

AdeeBee Creations
United States
About 1 hour using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for sharing your experience with our app! We're delighted to hear that you found the process to be simple and easy to follow along. Our goal is to provide a user-friendly experience, and your feedback encourages us to keep refining our app.

We apologize for any confusion you encountered regarding the upload time of your products. We appreciate your patience, and we're glad our support team was able to assist you promptly and ensure everything is set up correctly.

June 30, 2023

Jorge was a tremendous help in connecting SKU IG to my TikTok shop and Shopify, as well as configuring my shipping settings. His professionalism, patience, and assistance were invaluable throughout the entire process. I couldn't have achieved it without his expertise. Thanks for your outstanding support!

Humble & Faithful Co.
United States
15 minutes using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that Jorge provided you with tremendous help in connecting SKU IQ to your TikTok shop and Shopify, as well as configuring your shipping settings. His professionalism and patience are qualities we value in our support team, and we're delighted he could assist you effectively. If you ever need further assistance in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing SKU IQ!