Reviews (163)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

June 13, 2024

Easy setup and looks like this app is gonna be really useful in keeping all my records in one place!

Marjorie helped with the onboarding process and made it simple and easy.

trashflowerstruckerhats
United States
37 minutes using the app
o2oCommerce Inc. replied June 20, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you found the setup process easy and that SKU IQ is helping you keep all your records in one place.

It's wonderful to know that Marjorie was able to make your onboarding process simple and easy. We will definitely pass along your kind words to her.

If you have any further questions or need assistance as you continue to use the app, please don't hesitate to reach out. We're here to support you!

April 23, 2024

I would highly recommend, great for tiktok integration and good customer support!

Trendy Tornado
United States
About 2 months using the app
o2oCommerce Inc. replied April 26, 2024

Thank you for recommending SKU IQ! We're thrilled to hear that you've had a positive experience with our TikTok integration and found our customer support to be helpful.

Enabling seamless TikTok integration is one of our goals, and we're glad to hear that it's been beneficial for your business.

We're here to support you every step of the way, so if you have any questions or need assistance, please feel free to reach out.

March 15, 2024

I had issues connecting my Shopify store to TikTok Shop. Thankfully SKUIQ came to the rescue and helped circumvent the TikTok native app issues. The team worked closely with me to solve initial set up problems and after that, SKUs went live and updates flowed through instantaneously from Shopify through SKUIQ, ultimately to Tik Tok Shop.

Natemia
United States
17 days using the app
o2oCommerce Inc. replied April 10, 2024

Thank you so much for taking the time to share your experience with SKU IQ! We're delighted to hear that we could assist you in overcoming the challenges you faced with connecting your Shopify store to TikTok Shop.

Ensuring seamless integration and resolving setup issues promptly are among our top priorities, and we're thrilled that our team was able to work closely with you to achieve this. It's fantastic to know that once everything was set up, the process of syncing SKUs and updates between Shopify, SKU IQ, and TikTok Shop went smoothly for you.

Your satisfaction is our ultimate reward, and we're grateful for the opportunity to support your e-commerce endeavors. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

April 25, 2024

I am very pleased to be able to sync Shopify and Square. I am part of a FB group for selling a particular type of product and have heard it was impossible to do this. I am keeping this secret close to me for the moment but can't wait to share the success.

Five Star Fireworks LLC
United States
6 days using the app
o2oCommerce Inc. replied April 29, 2024

Great to hear that you're pleased with the Shopify and Square sync! We're thrilled to have been able to provide a solution that meets your needs. Your secret is safe with us, but when you're ready to share your success, we'll be here cheering you on! Thanks for choosing SKU IQ.

December 4, 2023

Great Customer Service

aMaizing BookBee
United States
About 1 month using the app
o2oCommerce Inc. replied December 15, 2023

Thank you for taking the time to share your experience! We're delighted to hear that you've had a positive encounter with our customer service team. It's fantastic that you found our support to be great. We're committed to providing excellent service, and we're here to assist you throughout your journey with SKU IQ. If you have any questions, suggestions, or need further assistance, please feel free to reach out.

December 22, 2023

Makes uploading products to TikTok easy and non complicated

Leo's Treasure Box
United States
About 22 hours using the app
o2oCommerce Inc. replied January 22, 2024

Thank you for your positive feedback! We're delighted to hear that our platform has made uploading products to TikTok a seamless experience for you. If you have any further questions or suggestions, feel free to reach out. We appreciate your support!

April 24, 2024

great

Mirrored Image
United States
6 days using the app
o2oCommerce Inc. replied April 26, 2024

Thanks for the feedback! We're glad to hear you're having a great experience with SKU IQ. If you ever have any questions or need assistance, feel free to reach out.

January 25, 2024

easy to sync the data between platforms

Zestque
United States
About 2 hours using the app
o2oCommerce Inc. replied February 16, 2024

Thank you for your feedback! We're delighted to hear that you find SKU IQ easy to use for syncing data between platforms. Simplifying the process for our users is a top priority for us. If you have any further questions or suggestions, feel free to reach out. Happy syncing

Edited April 18, 2022

I'm using this app to sync inventory from Lightspeed POS. The support team was responsive and helpful during setup. Saves us lots of time!

Bark
United States
Almost 2 years using the app
o2oCommerce Inc. replied June 17, 2022

Thank you so much for taking the time to leave a review of your experience with SKU IQ thus far. We are pleased to hear that you've worked with our amazing support team and gotten your account configured to your liking!

October 20, 2021

This app was exactly what I needed to help sync and manage my inventory through my POS . The customer service is beyond excellent and the price point is great! Thank you to the SKU IQ team for all their help!

Futurefashionclothing
United States
Almost 2 years using the app
o2oCommerce Inc. replied December 1, 2021

Thank you for your feedback! We're glad you're happy with SKU IQ.