Reviews (163)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

April 7, 2023

SKUIQ makes POS and website updates seamless and easy. With automatic updates I couldn't ask for a better service.

Hearth
United States
About 2 months using the app
o2oCommerce Inc. replied April 25, 2023

Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our service has been able to make your POS and website updates seamless and easy. Thank you for choosing SKU IQ as your inventory management solution!

June 1, 2023

I've been using ski IQ for few month but it has been very useful and very easy to understand. I use it with my clover POS and it works wonders.

YitaArtandCraftSupplies
United States
About 2 months using the app
o2oCommerce Inc. replied June 20, 2023

Thank you for your feedback! We're delighted to hear that SKU IQ has been serving you well and has proven to be useful and easy to understand during the few months you've been using it.

We're thrilled that the integration with your Clover POS has worked wonders for you. It's our goal to provide seamless integration and streamline your processes, and we're glad to know that SKU IQ has been able to achieve that for you.

September 25, 2023

I had a question to be sure that my set up was good and the customer service was great, friendly, and quick to help me !

OTM Boutique & Bow Co.
United States
About 2 months using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for reaching out with your question and for sharing your positive experience with our customer service team. We're delighted to hear that you found our customer service to be great, friendly, and quick to assist you.

Ensuring that your setup is good and addressing any questions or concerns you may have is our priority. We're here to provide the support you need to make your experience with SKU IQ as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you, and we appreciate your trust in SKU IQ.

October 6, 2023

At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it

Anime Fantasy Land
United States
About 2 months using the app
o2oCommerce Inc. replied October 9, 2023

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

September 7, 2023

Extremely good for what it says, would definitely recommend, makes linking so easy, and the support is solid and fast, great app would definitely use

Deal4u2buy
United States
About 2 months using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that you found our platform to be extremely good for what it promises, and we greatly appreciate your recommendation.

Simplifying the linking process and providing solid and fast support are among our top priorities, and we're delighted to know that we've met your expectations in these areas.

January 6, 2023

I used this app to connect my Clover app to my Shopify store. Works perfectly. Great software to synchronize your products. Amazing customer service especially with Teshanie.

Moda Natty
United States
About 2 months using the app
o2oCommerce Inc. replied January 20, 2023

Thank you so much for your feedback, we will be sure to pass your compliments on to Teshanie :)

August 25, 2023

This app works greatly syncing all products and orders. Customer service is prompt and is there to help!

The Vintage Hippie
United States
About 2 months using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that SKU IQ has been working well for you, both in syncing products and orders. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback!

September 25, 2023

They make it very easy to sync to TT. I ran into an issue but support answered fairly quickly and the solution was clear. Eager to grow and sell on TT with SkuIQ!

Caliberry Home Goods
United States
About 1 month using the app
o2oCommerce Inc. replied October 2, 2023

Thank you for your positive review of SKU IQ! We're thrilled to hear that you found it very easy to sync with TikTok and that our support team was quick to respond and provide you with a clear solution.

We're just as eager as you are to see your growth and success on TikTok with SKU IQ. If you ever run into more questions or need further assistance as you continue to expand your presence on TikTok, please know that we're here to support you every step of the way.

Thank you for choosing SKU IQ, and we look forward to being a part of your journey as you grow and sell on TikTok.

June 8, 2023

I have been using this for about a month now and everything has been seamless! Hooks up and syncs to Shopify well! Would recommend!

Sincerely Yours
United States
About 1 month using the app
o2oCommerce Inc. replied June 20, 2023

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our app has been seamless and that it has effectively hooked up and synced with your Shopify store.

Ensuring a smooth integration and syncing process is our priority, and we're glad that we have met your expectations. We appreciate your recommendation and are grateful for your support.

August 15, 2023

This is the only app that has actually synced with my store! It’s Been so easy and when I had confusion about the free trial the support chat helped me quickly ! I would 10/10 recommend!

IzahHandmade
United States
About 1 month using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that SKU IQ has successfully synced with your store and that our support chat was able to assist you promptly. Your recommendation means a lot to us, and we're here to continue providing a seamless experience for you. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!