Reviews (357)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

January 8, 2024

Super quick customer service and super happy with the overall experience so far, thank you!

Brookes Imaginings
Canada
2 months using the app
Sky Pilot replied January 10, 2024

Hello,

We're thrilled to hear how pleased you are with our quick customer service and your overall experience with Sky Pilot. Your satisfaction is our top priority and hearing such positive feedback motivates our team.

Thank you for taking the time to share your experience. Your 5-star review greatly helps us, and we can't express how thankful we are.

Keep enjoying our services and don't hesitate to reach out if you need any help in the future.

Best regards,
The Shop Circle Team

January 12, 2024

Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented!
Thanks to them and can also suggest their service as a whole.

BMH World
Estonia
30 days using the app
Sky Pilot replied January 15, 2024

Hello!

We're thrilled to hear about your positive experience with our customer support, and we truly appreciate your kind words. It's fantastic to hear that our team was able to assist you quickly and effectively - assisting our users is our top priority at Shop Circle. Your recommendation means a lot to us.

We hope to keep exceeding your expectations and providing the high level of service you've found with us.

Remember, your feedback helps us in our goal of continuous improvement and enhancing our users' experience.

Thank you again for your glowing review and 5-star rating. We look forward to keep serving you!

Best regards,
The Shop Circle Team

May 17, 2024

Fast and friendly

Radiate Real Estate
United States
3 months using the app
Sky Pilot replied May 20, 2024

Hi there,

We're thrilled to hear about your positive experience with Sky Pilot - Digital Downloads. 'Fast and friendly' is what we always aim for, and it feels great to know we hit the mark with you.

We can't thank you enough for this 5-star rating! Your support and voice are crucial to us and we're committed to making Sky Pilot - Digital Downloads even more efficient and user-friendly for you in future.

Your feedback is the driving force that helps us continually improve and serve you better. We value your perspective and look forward to keeping up to our promise of fast and friendly service.

Best Regards,
Shop Circle Team

April 23, 2024

Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.

Visual Packs
Spain
4 days using the app
Sky Pilot replied April 29, 2024

Hello,

We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.

We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.

Thank you for your amazing 5-star review. We look forward to continuing to serve you.

Best,
The Shop Circle Team

December 14, 2023

Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product

SO SWEATY OUTLET
United Kingdom
About 2 months using the app
Sky Pilot replied December 22, 2023

Hello! Your warm words mean a lot to us at Shop Circle. We are thankful for your high praise about our Sky Pilot service and we're pleased to hear that our team was able to assist you with your customizations, as well as answer all your queries.

We believe in providing our customers with the utmost care and attention, and your feedback affirms the hard work our team puts in every day. Do not hesitate to ask if you have further queries or need more assistance down the line. Your satisfaction is our motivation!

Thanks again for your stellar review and we look forward to continuing to serve you.

Sincerely,
The Shop Circle Team

April 15, 2024

Great! I really love the app and the support! especially from Adis.

FitEbook
Philippines
About 2 months using the app
Sky Pilot replied April 22, 2024

Hello,

Thank you for this glowing review! We're thrilled to hear that you're enjoying Sky Pilot - Digital Downloads and that you found our support, especially from Adis, helpful.

We work hard to provide top-notch service to our customers, and it's always encouraging to see it being recognized. Such positive feedback pushes us to continuously optimize and improve our services to serve you better.

We really appreciate you taking the time to share your experiences with us. Your input plays a vital role in our continuous growth and improvement.

Please reach out if you have any more suggestions or need any assistance in the future. We're here to help!

Best wishes,

The Shop Circle Team

June 25, 2024

Sehr übersichtliche und verständliche App.
Genau das richtige für mich und den Verkauf von digitalen Dateien.
Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!

10von10
Germany
7 months using the app
Sky Pilot replied July 3, 2024

Hey,

Thank you for your review!

We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully!

Your satisfaction is our top priority!

If you have additional questions, please do not hesitate to contact us again!

Regards!

November 26, 2023

The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.

Freebble
Taiwan
About 1 month using the app
Sky Pilot replied November 29, 2023

Hello!
Thank you for your kind words and for giving us a 5-star rating!

We're thrilled to hear that you found our user experience great and easy-to-use. It's wonderful to know that Nitesh from our support team was able to help resolve your issue. Your compliment will certainly be passed on to him.

If you have any more insights to share or need further assistance, we're just one message away. Thanks once again for your valuable input.

Best Regards,
Shop Circle Team

November 28, 2023

Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.

Lonely Planet
United States
About 1 year using the app
Sky Pilot replied November 30, 2023

Hello,

We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder.

Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot.

We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you.

Best wishes,
The Shop Circle Team

May 30, 2024

Easy to setup. i really love it!

ArtistryTone
Indonesia
1 day using the app
Sky Pilot replied June 3, 2024

Hi!

We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up.

We greatly appreciate your 5-star rating and your wonderful review!

Don't hesitate to reach out if you have any suggestions or need any assistance in the future!

Thanks again for the love!

All the best!