Reviews (358)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
Refine
-
By rating
My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.
Hello,
We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us!
Your experiences and insights are crucial in helping us deliver a seamless experience; we will continue striving to offer top-notch service and improve the app based on valued user feedback like yours!
If you have any further comments, suggestions or need assistance, please don't hesitate to reach out!
Best,
The Shop Circle Team
Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!
Hi,
We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!
We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!
Best,
The Shop Circle Team
Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.
Hi there,
We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to know you found our service stable and reliable!
Your kind words mean a lot to us as we continually strive to provide a high quality service to all our users and your assessment affirms that we're heading in the right direction.
If there is anything else that we can do for you, please let us know!
Warm regards,
The Shop Circle Team
I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads.
The customer service is highly responsive and effective. I am ever so grateful for their help.
Hi there,
Thank you so much for your wonderful review! We're glad to hear that you find Sky Pilot user-friendly and have had a positive experience with our customer service!
Recommendations like yours are exactly what we aim for, we appreciate your love for Sky Pilot and are more than happy to assist you further whenever you need; just let us know!
Best,
The Shop Circle Team
I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!
Hello,
We're thrilled to hear that you had a positive experience with our app - it's great that our customer support team was able to assist you promptly and solve your issues.
Your satisfaction is our top priority and we're glad that the app is serving you well. Your words of appreciation mean a lot to us. It's experiences like yours that really keep us motivated!
Remember, we're just a click away if you need any more assistance!
Best,
The Shop Circle Team
I recently integrated the Sky Pilot app for digital downloads into my Shopify store, and I have to say, it has been an absolute delight! The setup process was incredibly straightforward—within minutes, I was able to configure my digital products with ease. The app’s interface is clean, intuitive, and a breath of fresh air compared to other more cumbersome systems. Everything about this app just works. If you're selling digital products and looking for a hassle-free, user-friendly solution that adds value to both you and your customers, Sky Pilot is the perfect choice. It's a joy to use and a must-have for any Shopify digital store!
Hi there,
Wow, we're thrilled to hear your feedback about Sky Pilot! We always strive to create a seamless experience for our users, so we're delighted to hear that you found the setup process straightforward and the interface clean and intuitive - it's great to know that our app added value to your business and has been a joy to use!
Your feedback is crucial in helping us understand how well we're doing. If you ever need any assistance or have suggestions, feel free to reach out to us. We're here to help!
Best,
The Shop Circle Team
Easy setup and use of the application. Excellent support to help with any problems you encounter as well :)
Hello,
We're happy to hear about your positive experience our app! Our team works hard to streamline setup and make the app user-friendly, so your feedback is much appreciated!Thank you for taking the time to leave us one - It truly means a lot to us!
Should you need anything else, just let us know!
Cheers!
The app is easy to use and works as it should. Additionally, there is quick and good customer service.
Hey there,
We're delighted to hear you've found our app easy to use and that it serves your purposes well. Your positive comments about our customer service team also makes our day; we strive to provide top-notch service, and your feedback greatly motivates us!
Remember, if you have further suggestions or if there's anything else that we can assist you with, please don't hesitate to reach out!
Best,
The Shop Circle Team
I've been using Sky Pilot for almost a month now, it's a big upgrade from the default digital downloads from Shopify. The interface is nice and easy to navigate. The support is unmatched, they reply within minutes and always helpful and would do any neccessary adjustments to fit your theme.
I recommend Sky Pilot to anyone who's looking for a smooth experience and great support that's seconds away.
Hello,
Thank you so much for your 5-star review! We are thrilled to hear that you've found Sky Pilot to be a significant upgrade and that you are pleased with its user-friendly interface. It's always great to hear that our users are having a smooth experience with our app!
Stay connected, and please never hesitate to reach out if you need any assistance in the future!
Best regards,
The Shop Circle Team
Skypilot is a huge asset to my digital design business. Any time that I have needed assistance, Skypilot customer service has always helped until the issue is resolved. Nitesh was knowledgeable and helpful in problem solving and resolving my issue very quickly.
Hello,
Thank you for your fantastic review and the full 5-star rating! We're thrilled to hear that Sky Pilot is playing a crucial role in your digital design business! It's our priority to offer you assistance anytime you need it, so we're glad to know our customer service has been helpful!
Feel free to get in touch if you need help with anything else!
Best regards,
The Shop Circle Team