Reviews (358)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

May 9, 2024

I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!

That Ultimate Planner
United States
22 days using the app
Sky Pilot replied May 13, 2024

Hey there!

Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support!

We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction.

Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further.

Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review!

Warm regards!

April 21, 2024

Estou gostando bastante da forma intuitiva que é a aplicação. Espero que em breve consigo iniciar minhas vendas com sucesso! A minha única sugestão é em relação a poder instalar uma aplicação a partir do link de download, sem a possibilidade do cliente poder efetuar o download, ou seja, executar o Setup de instalação a partir do servidor apenas.

Matrix Seed Safe
Brazil
3 months using the app
September 11, 2016

The support is fantastic. it suits us well to host videos on vimeo and share them with customers through shopify. It would be great if there where the ability to send custom unique files for different people / specific orders for people who are paying for consultation as well as digital products, but this package works well, and thats not something most people would need. All in all I highly recommend this extension!

The Holographic Soul
Australia
About 7 years using the app
July 14, 2023

No system or program is completely perfect and without flaw, but despite some very unique bumps in the road that initially stumped Sky Pilot, I have been impressed by their determination to troubleshoot any issues we have encountered and resolve them. Their "round-the-clock" service has been much appreciated and utilized by our company.

Gather 'Round Homeschool USA
United States
Almost 2 years using the app
May 22, 2024

sonicLAB/sonicPlanet
France
21 days using the app
Sky Pilot replied May 27, 2024

Hey there!

Thank you for sharing your experience with our app! We're thrilled to hear you're enjoying it and finding it useful for connecting with your customers. Your support means a lot to us!

We noticed you left us a 4-star review. While we're pleased with your feedback, we want to ensure your experience is exceptional. If there's anything we can do to improve, or if you want to highlight any challenges you've faced, please let us know. We're here to help!

Your insights are invaluable as we strive to enhance our app!

Thank you!