Sky Pilot ‑ Digital Downloads
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (382)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for its seamless integration with Shopify, enabling easy sale and delivery of digital products. It's praised for its user-friendly setup, reliable performance, and customizable email templates. Many highlight the exceptional customer support, noting quick and helpful responses. Merchants often recommend it for its effective file download features and consider it the best choice for digital downloads on Shopify.
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My business has been a long time partner with SkyPilot for many years. I recently had an incident in file transfers where Shopify changed a handle, causing large amount of file disconnects. After reaching out to SkyPilot, they stepped right in to help me reset many download filing links so that my customers could continue having access to what they had digitally purchased. It’s taken a bit of work but now everything is all straightened out. Thank you SkyPilot! Onward to new horizons!
Thank you for your kind words and for being a long-time partner with SkyPilot! We're glad to hear that our team could assist you in resolving the file transfer issues you experienced. Your success means a lot to us, and we appreciate your understanding as we worked through the situation together. If you ever need further assistance, don’t hesitate to reach out. Here's to new horizons ahead!
Best,
The Shop Circle Team
Utilisation simple et intuitive pour ma boutique en ligne shopify
Seul bémol sur shopify il faut télécharger un pdf pour chaque option du produit :(
Merci beaucoup pour votre retour positif sur notre application Sky Pilot ! Nous sommes ravis d'apprendre que vous avez trouvé son utilisation simple et intuitive pour votre boutique en ligne Shopify.
Nous comprenons votre frustration concernant la nécessité de télécharger un PDF pour chaque option de produit, et nous apprécions que vous ayez pris le temps de nous faire part de ce bémol. Votre retour est précieux et nous aide à améliorer notre service.
N'hésitez pas à nous faire part d'autres préoccupations ou suggestions que vous pourriez avoir.
Cordialement,
L'équipe Shop Circle
I like that Danna sent a video to assist me. Thank you!
Hey there,
Thank you so much for the feedback! We’re really glad to hear that Danna’s video was helpful—we find that showing rather than just telling often makes things much easier.
We always strive for a 5-star experience, so we’d love to know if there is anything specific we could do to improve or any features you'd like to see added to the app. Our goal is to make the experience perfect for you!
Feel free to reach out to us directly if you have any suggestions. Thanks again for your support!
Best,
Shop Circle Team
Customer service is great! They are very helpful with resolving any issues. Adding files is super easy.
Hey there,
Thank you so much for your kind words!
We’re really glad to hear you’ve found our customer service helpful and that adding files is easy!
That said, we’d be happy to help make your experience even better—if there’s anything we can do to earn that 5th star, please reach out to our CX team; they’ll be happy to assist immediately!
Best,
Shop Circle Team
No system or program is completely perfect and without flaw, but despite some very unique bumps in the road that initially stumped Sky Pilot, I have been impressed by their determination to troubleshoot any issues we have encountered and resolve them. Their "round-the-clock" service has been much appreciated and utilized by our company.
I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!
Hey there!
Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support!
We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction.
Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further.
Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review!
Warm regards!
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Hey there,
Thank you for the 4-star rating! We’re glad to have you using the app.
We are always looking for ways to improve, so if there is anything specific we can do to make your experience even better—or anything you'd like to see added to the app—please feel free to reach out and let us know. We’d love to earn that 5th star from you!
Wishing you great success with your store.
Best,
Shop Circle Team
Hey there!
Thank you for sharing your experience with our app! We're thrilled to hear you're enjoying it and finding it useful for connecting with your customers. Your support means a lot to us!
We noticed you left us a 4-star review. While we're pleased with your feedback, we want to ensure your experience is exceptional. If there's anything we can do to improve, or if you want to highlight any challenges you've faced, please let us know. We're here to help!
Your insights are invaluable as we strive to enhance our app!
Thank you!